What generally happens when your hard drive is dropped?

If you ever have the misfortune to drop your hard disk drive, then this picture shows the typical damage to the read write heads that can be caused. As you can see in the picture, ALL of the heads have become completely dislodged and are away from what is known as the ‘slider’, or the part of arm assembly that holds the actual head in place.

This drive will now require clean room intervention to replace the damaged headstack assembly in its entirety to attempt to recover the data.

Not all drives will suffer damage to this extent when dropped, but this is probably as bad as it can get in terms of actual head damage.

Fortunately, in this particular case, the client realised that the damage was severe, and sought immediate professional intervention, and whilst not all of the data was completely recoverable, we managed to get back all that was of irreplaceable value.

Just another day in the office for EADR…