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Got a crashed Lacie G-RAID?
It happens.
It’s not ideal but it doesn’t have to be a major disaster. Here at EADR we have seen every kind of crash and technical problem you can imagine and in almost all cases we were able to recover data from broken machines and storage devices.
Just let us know when you’ve got a problem and we’ll send a courier round to pick up your hard drive. We’ll take it back to our lab and discover the root of the problem. Just tell us what data you want retrieved and we’ll do our best to get it back for you.
When we’re done, we’ll send it back to you at home, work or any other convenient address. We’ll even let you spread the payments out over a three-month period, because we know that machine breakdown can be an expensive time.
We’ve worked with everyone from large-scale data recovery at multinationals, to recovering precious family photos. It’s not the size of the data, it’s what it means to you. Which is why we always treat all of your data with 100% discretion and respect.
So, if you’re looking for Lacie G-RAID recovery, give us a call and we’ll do everything we can to help.
Why Choose Us for your Mac hard drive recovery?
We offer a free collection service
For those clients who are unable to get to a Post Office or arrange their own courier collection, we offer a next working day collection service at absolutely no cost or obligation to you.
We use a local courier company for collections in Norfolk and Waveney, and a national courier for the rest of the UK.
You can request the collection by filling in our collection request form on our website and one of our team will be in touch to make the arrangements with you. If we receive your request before 11am we will do our best to arrange the collection for the same day.
Your hard drive will need to be packed securely
The best way is to wrap it in plenty of bubble wrap and place it in a small, plain cardboard box. Inside the box we will need you to enclose a completed shipping form with your full contact details, and on the outside of the box please place our full address.
We cannot stress enough how important it is to pack your media carefully, as failure to do so can result in the possibility of further damage.
Please note that the free collection service is available for hard drives, RAID arrays and solid state drives only, we cannot include free collection for USB flash drives or SD cards.
Free inspection
Our free inspection service allows us to examine your failed media for you and perform a number of in-depth tests to determine the exact cause of the problem and ultimately predict the chances of successful recovery.
These tests will include a visual inspection to check for signs of impact, the integrity of the drive, a check of the key electrical components and if necessary, a more in depth analysis under clean room conditions if mechanical failure is indeed suspected and we always seek your permission prior to doing this.
Free quote
Once we have performed our tests we will be able to offer you a report of our findings, together with an accurate and fixed quotation for you to consider.
This is a ‘free’ totally ‘no obligation’ service so if you opt not to continue with the works to recover the data, then the drive will either be returned to you (a return shipping fee will apply) or if you do not require the item back then we can securely dispose of it for you.
