What do our customers say?

Great service, if you require data recovery then this is the place to go to! Nothing was too much trouble. Highly recommended.

★★★★★ Duncan Smith, 3 years ago

I had a broken flash drive and was referred to EADR by my local computer shop. Straightaway I felt reassured that the data on my drive would be handled securely and that the company was trustworthy and reliable. The whole service from start to finish was highly efficient, professional, thorough and friendly. I could relax, knowing that the data on my flash drive was in safe hands. I was kept informed throughout regarding the progress of the work. They managed to retrieve the data that I thought was lost forever. I cannot recommend EADR highly enough. Thank you so much.

★★★★★ Lucy Conn, 3 years ago

When all seemed lost and I was in the mire EADR came to the rescue . I was told by my local computer shop that they couldn’t retrieve anything from my hard drive that had gone faulty as they hadn’t got the technology but they could refer me to EADR who had. Alison talked me through their procedure and steve got on with the task of repairing the drive and retrieving any information that he could.Thankfully he was able to get everything I required. EADR kept me informed at all stages a very professional outfit and i am really greatful to them for their fantastic services in my opinion a small price to pay for what could have been disaster for me. I would definitely use EADR again thank you.

★★★★★ wayne ward, 3 years ago

EADR saved some really important work files and really precious personal files that were all but lost when my hard drive failed and another company hadn't been able to retrieve the data. The whole process was explained comprehensively and the work carried out promptly and very professionally. Very lucky to have been recommended to them, in the nicest possible way I hope never to see them again, but would recommend them to anyone looking to rescue important data.

★★★★★ Hannah Upton, 3 years ago

I was recommended East Anglia data by a local shop when they were unable to recover valuable data from a very old, broken laptop. Alison gave exceptional customer care from my first call outlining the whole process in detail and explaining how I would not be charged unless they could recover the data. I was updated when my hard disk arrived safely and later when a particular part needed to be purchased to be able to repair the disk to be able to attempt the recovery. No promises were made given the age and state of the disk but I was absolutely delighted to be informed that they had successfully recovered all the data. A highly professional and friendly service from start to finish. Communication with the company was exceptional too. Their charges were very. reasonable indeed. Highly recommended.

★★★★★ C. O., 3 years ago

Recommended to me when desperate for help this company proved their worth with a comprehensive and exceptional service. Highly recommended.

★★★★★ Richard Sissons, 3 years ago

I've just had the good news that all my video files, including documentary footage shot over 7 months, have been recovered from an external 3TB drive. The drive had fallen from a desk onto a hardwood floor and was not in a good way. After years of exhorting colleagues to back up regularly, I was the victim of my own stupidity. In over 30 years of working with PCs and all the variants thereof, I had never required "data recovery". An urgent check on the Web and I found a few reputable looking outfits but I was really disappointed with the responses from the "experts" I spoke with. By chance I spoke with a guy, Cormac, in a local company, Crosshaven Computers here in Cork, and he strongly recommended giving Alison in East Anglian Data Recovery Services [EADR]. That call was the best I've made in some time. From the very beginning, there was no hard sell, no "it might be this, it might be that..." - the initial information on what they could do, the potential for recovery or the possibility of loosing data was all discussed in a calm, friendly and reassuring manner. I sent the drive that same day and the follow up documentation within another day or two was excellent. I was kept informed of the processes involved and my nerve wracked phone calls were always met with professionalism and care - a world away from the corporate indifference I had experienced with other recovery companies I had contacted in the days after discovery of the damaged drive. If you have an issue with data recovery and need to get professionals to examine and hopefully find and restore that data, I thoroughly recommend that you contact East Anglian Data Recovery Services - they are people who know their business and care about you, the customer. Thanks again to Alison and Steve at EADR for all their help.

★★★★★ Declan O'Connell, 3 years ago

I had an issue with my NAS drive which had 2 drives of 3TB each and both crashed ! I tried the normal tools available but that did not work . I then approached a few renowned names in the industry but they said they couldnt guarantee that they could get everything but I would have to pay if they got even one single file from the HD. Then I approached EADR and they looked into it and promptly reported the issue and the remediation - I know no one can guarantee a 100% recovery but they were confident that they could get majority data back - which they did ! and also kept me fully updated at every stage - Totally professional and high quality work !
Highly recommended !

★★★★★ Shankar Chaudhury, 3 years ago

Thank you to both Alison and Steve for helping to recover lost data on my portable hard drive. I am pretty tech savy though I had expended all my options and turned to EADR. Steve and Alison were able to recover all the data in a fast a timely manner which enabled me to submit my final assigment for graduation. Thank you so much !

★★★★★ William Crane, 3 years ago

I used this data recovery service for a customer of mine sometime ago and they were very responsive and professional.

★★★★★ Martin Gaunt, 3 years ago

I had a drive that had malfunctioned over 10 years ago, and Steve and Alison managed to recover all the data from it. EADR provided an efficient, friendly and professional service and I would be more than happy to recommend the company to anybody.

★★★★★ Alastair Gill, 3 years ago

My laptop's hard-drive had been badly damaged by water and a botched recovery by another company. EADR did a great job and recovered all my precious work and personal files. Highly recommended.

★★★★★ David Dixon, 3 years ago

I approached a few companies who were unable to repair my broken USB stick. One company i approached recommended EADR, so I decided to give it a go. I sent the usb off on the Monday and it was back to me, with all data accessable by the Friday, despite the repair being more complex than first expected. Alison and Steve provided a professional and really friendly service, and I thoroughly recommend their company if you are having data recovery issues.

Thank you for your service

★★★★★ Samuel Button, 3 years ago

We had a hard drive that became inaccessible, and contained many precious family photos. Steve and Alison's service was exceptional. All data was recovered, and sent back to us on a new secure hard drive. Thank you so much. Highly recommended.

★★★★★ Lisa North, 3 years ago

EADR successfully recovered my images from two failed hard drives quickly and efficiently. Their service was friendly and professional. I do not hesitate to recommend them.

★★★★★ David Rees, 3 years ago

I would recommend EADR to anybody who is looking for a data recovery service; both Alison and Steve are very professional and provided constant updates on my issue.

My case, which involved the recovery of an invaluable amount of family photos was dealt with quickly and efficiently and I would not hesitate to contact them again for future data recovery issues!

★★★★★ James Whitmore, 3 years ago

I didn't know where to turn when my memory stick failed. I was distraught as it had decades of work on it. Following a recommendation, I was advised that EADR would be the best people to retrieve my data.
The recommendation was totally right. They have been a lovely team of people - professional, friendly, honest and informative from start to finish.
I started the week not knowing how to put right my data loss and feeling I had lost everything. They acted straightaway and within 24 hours, after some work, they were able to retrieve my files. I have received my new memory stick from them today with all my years of files accessible and intact. I cannot thank them enough.
They have been superb. Thank you to the EADR team.

★★★★★ Catherine Husband, 3 years ago

Losing your data is horrible, but EADR made the process as pain free as possible. Their communication was excellent throughout, I cannot recommend them enough.

★★★★★ Frazer Merrick, 3 years ago