What do our customers say?

I thought all was lost on my remote drive, silly of me not to take more time backing up. Tried all sorts of data recovery software but got in touch with Alison and Steve and was very professionally guided through all the pros and cons on data recovery. Within a week of posting my drive I had a replacement drive sent back with ALL my date recovered.
Fantastic service.
many thanks again
Tom (in Glasgow)

★★★★★ Tom McIntyre, 8 months ago

EADRS recovered all my data!!
They were very easy to deal with; very organised and professional, lived up to every promise, did not mislead me, kept me informed, made sure I knew what they could and could not guarantee, what my options were and the costs involved. There was never any pressure to pursue something I did not feel comfortable about.
Had to pay more than I had hoped to, but that was my choice in order to have the best chance of recovering some vital information and some precious memories. Well worth every penny I spent.

★★★★☆ Derek Russell, 8 months ago

I can thoroughly recommend EADR for all your data recovery needs. Steve and Alison provide an extremely professional, high-quality service. They succeed where others fail. Thanks again EADR.

★★★★★ Ian Minto, 8 months ago

A very professional and friendly service. I can,t praise them highly enough. If I have another similar problem , EADR are on speed dial. I have total confidence in them!

★★★★★ michael white, 8 months ago

EADR very efficiently saved the data from a 'dead' external HD with a broken case due to a fall. The service was fast and I was very pleased to receive my files back on a new device.

★★★★★ Alan Williams-Key, 8 months ago

Everyone I dealt with at East Anglian Data Recovery Service were so helpful and responded to emails in good time. I had sent in an external hard drive to receive photos and I managed to get everything back. I would definitely recommend this place.

★★★★★ Arun Nagra, 8 months ago

My partner was trying to upload his pictures from a recent zoo trip and it wasn’t working so he put his SD card back in his camera. However, when he turned his camera on the message ‘format card’ appeared and none of his pictures were showing. I contacted EADR after finding there details on a Google search to see if they could help. From the first email/phone communication they were so friendly and reassuring. I decided to drop the card in with them and in less than 24 hours they confirmed that there was a 98% chance the pictures could be saved. After confirming I wanted them to go ahead they emailed me a list of files they had managed to save and answered all my questions when I called to clarify a few details. Within 48 hours of me dropping the damaged SD card off with them I was back to pick up the recovered images and all were saved in great quality. I cannot fault the service I received from EADR, they were quick, efficient and so very helpful along the way. Will definitely use in the future for any recovery needs!

★★★★★ Susan Siebold, 8 months ago

I contacted EADR on the advice of my local Gigante store when my hard drive suddenly stopped working. When I phoned up, Alison was already expecting my call. I then spoke via email to Steve who very clearly explained the process and that I wouldn't have to pay anything unless they found the lost data and even then it was my choice whether i wanted it back. The emails were prompt and he answered all my questions. He kept in regular contact and once he had found all my lost data and I had paid the fee they got it back to me really quickly. EADR is a very efficient and friendly service, just what you need when you have lost all your precious data! I would 100% recommend them to anyone in my position.

★★★★★ Amybelle, 9 months ago

Brilliant service- was desolate at lost photos but much relieved to get 99+% back in a most rapid timeframe. Professional and was made to feel at ease.

★★★★★ Pete S, 9 months ago

Very professional Firm, I gave them my corrupt SSD and in less than 48 hours I got results, the contents of the corrupt SSD was transferred to my external HDD, which I provided. The whole process was seamless and transparent. Kudos EADR

★★★★★ Gamaliel Eweke, 9 months ago

Great service - efficient, fast and a great result with the recovery of almost everything off my totally dead hard drive. Very happy with EADR and would recommend to anyone who suddenly finds themself in the same horrible place of losing data! Thanks.

★★★★★ Anthony Brown, 9 months ago

Fantastic service and friendly and helpful people.
Sent a very badly corrupted hard drive to EADR for the recovery
of 15 years of my company information containing invoices, quotations, artwork etc. Data recovered, placed on a SSD
and sent back.
Would definitely recommend this company if you have a problem.

★★★★★ Lee Fox, 9 months ago

I was referred to East Anglian Data Recovery (EADR) by a different computer repair service in my hometown of Huddersfield. This was due to EADR being capable of data recovery techniques that most computer repair shops do not provide.

EADR provided excellent services from the very beginning, by calling me (my phone number was given to EADR via the computer repair shop in my hometown) and explaining what they do and the have me a rough estimate of the fees.

I received regular updates of the whole process, and responses to my emails were quick and informative.

I chose to pay a small additional fee for a new usb to be sent to me with my data on it, but you can ask them to send you the data by other means.

I will definitely be using EADR again if the need arises.

★★★★★ KoreanYorkshireman, 9 months ago

I don't usually leave reviews that often, however I just wanted to let everyone know about the unbelievable positive service that I received from EADR.

From start to finish the company were highly processional and kept me up to date with the progress of the recovery of my hard drive. The turn around of the work was speedy and I received my data back in approx. 1.week.

I would use EADR again in a heartbeat.

Kind regards

Mr Ward.

★★★★★ ian ward, 9 months ago

Absolutely and thoroughly professional service from start to end. The communication thoughout was exceptional keeping me updated with the progress rates and possible fees to be incured. E.A.D.R.S. were able to recover all of the information contained on my dead S.S.D. and I couldn't recommend them enough. Thank you Steve and Alison of E.A.D.R.S ltd.

★★★★★ Kingfisher Decor, 9 months ago

Great service, not cheap - but it's the old adage of 'price versus value' - well worth the money to get your data back, particularly when you consider what you would have to spend in £'s and, more importantly, time to replicate the info. A slap in the face 'I MUST remember to back up my data!!' - fast service 2TB of info back in 3 days - recommended, thanks

★★★★★ Lee Johnson, 9 months ago

My camera SD card failed while on honeymoon - took it to this company & the service they provided was second to none - got my photos - would highly recommend

★★★★★ Amanda Brown, 9 months ago

After accidentally dropping my external hard drive I was unable to access it due to a fatal error being returned. I contacted East Anglian Data Recovery Services (EADR) who were extremely helpful. I had about 2 TB of data on the drive including all my photos and videos which I did not want to lose. They not only recovered all my data but kept me in the loop on every step of the process, providing me with all my data on a new external hard drive. EADR provide an excellent service and I would not hesitate to recommend them to anyone in need of data recovery services.

★★★★★ David Allen, 10 months ago