What do our customers say?

I had a corrupted flash drive that contained all my work for the last 20 years. I contacted East Anglia Data Recovery Services and sent them the drive. They recoverd some 95% of my data much to my relief. They were very professional throughout and resolved my issue in a quick and efficient manner. I would not hesitate to use them again should I have a similar issue.

★★★★★ Patrick Gleeson, 2 months ago

Helpful from the first phone call. Great communication every step of the way. Quick response to any queries or questions. Helped me get my lost memories back. Would highly recommend.

★★★★★ Kirsty Cooper, 2 months ago

We were referred to East Anglian Data Recovery Services Ltd by our local computer repair shop in Lowestoft (Northbridge) and had our failed hard drive delivered to EADR by 1pm next day. The drive was assessed and a recovery estimate made that day and approx 98% of the files were recovered successfully next day. We were kept up to date very promptly throughout the process. Highly recommended.

★★★★★ Peter Dobromylskyj, 2 months ago

East Anglian Data Recovery helped to get my long lost photos back from my faulty hard drive. Both Alison and Steve were very helpful and they kept me informed about every step of the recovery process and offerend different payment options. Steve continuously kept me informed about his findings and answered all of my questions. My photos were brought back to me in only a week’s time. I can only recommend East Anglian Data Recovery’s services for anyone with similar problems.

★★★★★ Brigitta Béni, 2 months ago

I cannot thank Alison and Steve for all their help in restoring the data on my damaged laptop hard drive. From the first phone call to the collection of the portable hard drive with my fully restored data I was impressed with their professionalism and keeping me regularly updated on the progress of the task. From dropping off the corrupt hard drive, where Alison stood outside the premises as I had trouble locating it, to picking up the repaired item took 3 days. A huge thank you to you both for repairing what I thought I had lost and long May your business flourish.

★★★★★ Bruce Baillie, 2 months ago

East Anglian Data Recovery Services (EADR) did precisely that, recover all data from a media drive that I had thought lost forever. They kept a constant communication flow, informing of every next step and stuck to their deadlines like clockwork. EADR sets a benchmark of both efficiency and effectiveness in their field. Many thanks for a great work and customer experience!

★★★★★ Francisco Mainez, 3 months ago

I had a portable external data drive which had failed and EADR was recommended to me, they have been great from start to finish. They keep you updated with the progress. They quickly sent a quote, advised what they needed to do and then quickly retrieved the data. Everyone I spoke to was friendly and helpful, I recommend them, thank you to all the team for all your help an for sorting so quickly.

★★★★★ Katie Davies, 3 months ago

Steve and Alison

Have been my go to for years for data recovery issues, Always great service and great results, highly recommend giving these guys a go.

Paul (Gadget Repair Centre)

★★★★★ paul dean betts, 3 months ago

Following a local electricity power surge I discovered that my External Hard Drive appeared 'dead'. The EHD had 10 years of of artwork image files on it along with some 20 years of photographs. Days later I took the EHD to an IT company I had used to help me on previous occasions. A week later, I received a call informing me that they and tried and failed to access and save any files. Several days later, in a chance conversation with a neighbour, it was suggested that I contacted EADR. Following a brief phone exchange I posted my apparently 'dead' EHD to EADR. Several days later I received an email from EADR informing me that they had been able to access the hard drive and provided me with some interactive graphic pages that listed folders and files that could be accessed and copied. These pages appeared to indicate that it was worth confirming with EADR that it was worthwhile to progress project to copying the folders and files onto a new EHD and sending via recorded delivery post to me. This they did promptly. When the drive arrived I eagerly plugged it in to find that as far as I could discover, pretty much all of the folders and files on my old EHD drive had been salvaged and saved. What had initially been a depressing and worrying experience turned into an absolute releif and delight thanks to East Anglia Data Recovery Services. They appear capable of bringing dead technology back to life.

★★★★★ Gordon Coldwell, 4 months ago

Great service, helpful, quick and efficient

★★★★★ Rachel Sainsbury, 4 months ago

Alison and the team managed to recover a lot of cherised photos from my damaged hard drive. Extremely profesional and helpful, and a pleasure to talk to, I highly recommend EADR for any data recovery needs.

★★★★★ Sarah Pedretti, 4 months ago

After losing all the data on my Seagate Hard-Drive, I was more than delighted with the services of East Anglian Data Recovery Services who recovered the data and returned it to me on a USB Flash Drive. I never dreamed my photographs could be recovered - and will be eternally grateful to them for their prompt and efficient service. I would highly recommend them to anyone who finds themselves in need of data recovery.

★★★★★ Eve Greygoose, 4 months ago

Professional, prompt, perfect

★★★★★ Watchnation Chester, 4 months ago

I recently used East Anglian Data services which I was recommended to by a computer repair service , I can truly not recommend Alison and the service they supply any higher,
Great communication, explanation of what could be recovered from my hard drive along with costings , Alison also offered me a payment plan .
Amazing service many thanks Kristian

★★★★★ Kristian Robinson, 4 months ago

What an amazing business! I contacted EADR Ltd regarding a hard drive that had a lot of precious photos saved on it, that was not working. The responses were swift to come back, they were friendly and explained things clearly for a person that is not massively computer-savvy but not in a patronizing way. I sent the hard drive (using their instructions) on the 22nd November and the data was recovered and returned to me on 30th November (there was a days delay due to me not them). I can not praise Steve and Alison enough! I recommend EADR Ltd to anyone who have issues regarding lost data!

★★★★★ Nicky Yeadon, 4 months ago

Great service.

★★★★★ Richard Robinson, 4 months ago

Excellent service and communication throughout with 100% recovery of damaged files. Thanks again !

★★★★★ Darren Brannigan, 4 months ago

Great Service provided by EADR. After a very traumatic hard drive malfunction, they were able to save all of the stored information. Great communication throughout. Thank you!

★★★★★ Honor Houlding, 5 months ago