Inside the plastic casing, your external hard drive works in the same way as a standard hard disk drive, but depending on it’s age, capacity and physical size, it may have it’s own power supply or be USB powered (even connected straight to the controller board).
Although external hard drives are marketed as “back-up drives” it does not mean they are infallible nor subject to the same failures as your PC disk drive. Many clients place important data onto an external hard drive to create space on a slow-running older computer, but this simply isolates the data as it is only in one place.
EADR can recover data from all makes of external hard drive, e.g. Seagate, Maxtor, Western Digital, Toshiba, Hitachi, Buffalo, Drobo, Iomega, LaCie and many many others.
1. Being dropped – it’s so easy to do; a trip up, the hard drive falling off a table/sofa, being carried from room to room on top of your laptop…not to mention boisterous pets and excited youngsters getting caught up in cables! Recovering data from a dropped hard drive may involve repair/replacement of internal components. At EADR we have full clean chamber facilities, meaning we can do this safely and efficiently.
2. Impact – Many clients keep their external drives in their bag/holdall whilst travelling, which are then subject to being bumped. As with being dropped, if an external hard drive suffers an impact, you may require assistance in replacing heads or changing bearings.
3. Liquid damage – Transferring documents whilst enjoying a coffee (or dare we say beer?) Accidental damage in this way is so common, and the key to successful recovery is acting fast before corrosion starts on the electronics of the external drive. At EADR our microsoldering skills are second to none, so you’re in exactly the right place to recover data from a hard drive with liquid ingress.
4. Not being recognised in main computer – this can be for many reasons but we find that many are due to corruption and also incorrect use of the external hard drive, e.g. removing the cable abruptly whilst in use. In this situation EADR can assist with advanced repair of firmware modules to get that data back for you.
5. Broken connection – usually through impact but can also be from trying to force an incorrect cable into the socket (you might see a bit of smoke in that instance too). Not only does this connection need to be repaired, it may even damage the electrical components on the hard drive. A normal day at the office for a data recovery specialist to work with for you!