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The smaller size of the hard disk drives makes the task of data recovery all the more intricate, but here at EADR we are fully equipped, ready and highly experienced to work with any data loss scenario from these ever evolving storage devices.
Another layer which can be added into laptop data recovery is encryption, which is becoming more and more popular with portable devices.
The encryption can take form via third party software, system bios or indeed, on portable hard disk drives, via an encrypting USB bridge.
Recovery from encrypted laptop hard drives, although time consuming, is not impossible but in ALL cases we would need to verify ownership and indeed, confirm passwords that have been used to encrypt the device.
Windows 95, Windows ME, Windows 2000 Professional, Windows XP Home, Windows XP Professional, Windows NT Server, Windows 2000 Server, Windows 2003 Server, Windows Vista, Windows 7, Windows 8, Windows 10, MAC OS (all), Linux and Unix.
It is the responsibility of the customer to ensure that the device being sent in for recovery is packaged securely and correctly. The best way to do this is to wrap your item in plenty of bubble wrap, and place it in a small, suitably sized cardboard box for a snug fit. The object is to avoid the drive moving about in transit.
The cardboard box should be plain and unmarked, apart from our address details. If you do use a recycled box, then any writing, address labels, bar codes or logos must be completely obscured with packing tape or permanent marker pen. Finally, please ensure that you have filled in and enclosed one of our shipping forms (available on our website). If you do not have access to a printer then we will require an absolute minimum of your name, address and contact details on a sheet of paper inside the box. We cannot accept responsibility for packages received without this basic information included.
EADR can arrange a free collection for you using a recognised National Courier Service, however, this is a no frills, next working day service and as such offers tracking only and no liability insurance whatsoever and you fully understand that if accepted will be undertaken completely at your own risk. EADR Ltd cannot and will not accept any responsibility or liability should your item be lost or damaged whilst in transit.