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Whilst flash media does not have any moving parts, problems can still arise with these devices if they are not used and removed correctly, or if accidental damage occurs.
Whatever the reason for your data loss, EADR can offer a tailored recovery plan to recover from any manufacturer, make, model or type of storage media. As with hard drive recoveries, a free inspection of your device will take place so we can talk you through the options available to recover your important data.
Data loss from removable media devices can be caused by many different things! The most common ones reasons that we deal with here are physically damaged USB sticks – dropping a laptop with a USB stick still attached, snapping the USB connector off when it’s still plugged in a desktop machine, and running it over in a car will definitely not do it any good.
SD cards can also become corrupt/unreadable.
With more and more people using their mobile phone for every task, as well as the ever-increasing popularity of devices such as Go-Pro and DJI for on-the-go video footage, storing data in a removable format is more common than ever.
The sheer fragility of these items mean they are so very easily damaged and can fail for a multitude of reasons.
Due to the complexity and size of most common removable media sources, specialist tools and bespoke techniques are developed and employed by our technicians to ensure that the maximum amount of retrievable data is recovered on your behalf.
We have extensive micro-soldering skills and knowledge of flash media technology, which means we are able to recover data from broken devices that would otherwise be destined for the bin!
It is the responsibility of the customer to ensure that the device being sent in for recovery is packaged securely and correctly. The best way to do this is to wrap your item in plenty of bubble wrap, and place it in a small, suitably sized cardboard box for a snug fit. The object is to avoid the drive moving about in transit.
The cardboard box should be plain and unmarked, apart from our address details. If you do use a recycled box, then any writing, address labels, bar codes or logos must be completely obscured with packing tape or permanent marker pen. Finally, please ensure that you have filled in and enclosed one of our shipping forms (available on our website). If you do not have access to a printer then we will require an absolute minimum of your name, address and contact details on a sheet of paper inside the box. We cannot accept responsibility for packages received without this basic information included.
EADR can arrange a free collection for you using a recognised National Courier Service, however, this is a no frills, next working day service and as such offers tracking only and no liability insurance whatsoever and you fully understand that if accepted will be undertaken completely at your own risk. EADR Ltd cannot and will not accept any responsibility or liability should your item be lost or damaged whilst in transit.