Though they’re generally reliable, Apple devices do fail on occasion. This is especially true if they’ve been damaged by a drop or spill, if they’ve suffered a cyber attack or if they’re over a certain age. If you use your computer for personal photos, music and entertainment, losing data can be a big inconvenience. However, if you use your Apple device for work, a big data loss could potentially threaten your business.
To ensure you retrieve as much data as possible, and recover it as quickly as possible, you need to call in the professionals. If you’re currently experiencing problems with your Apple device, here’s how we can help.
Collecting your device
If your Apple device has been damaged and data lost, chances are you’ll want to retrieve that all important information as quickly as possible. To save you time, and ensure your computer gets to people who can really help, a courier is included in our service. They’ll collect your Apple device from your home or office and bring it straight to us. All you need to do is package it up securely and get it ready to be collected.
Recovering the data
Once we have your device, we’ll set our expert team to work. They’ll go through the machine to find the route of the problem and then do their best to recover as much data as possible. Once we’ve accessed the lost files, we’ll transfer them to another device for safe keeping. If your Apple machine can be fixed, we’ll ask you if you want us to go ahead and bring it back to life.
Recovery isn’t always possible
Try as we might, occasionally Apple computers are simply too badly damaged for data to be retrieved. In these instances, and in cases where we’re not able to recover the exact files you’re looking for, you won’t be charged for the work. If you need the machine back, you’ll need to pay for it to be shipped, however we won’t charge you for the time we spend working on the device.
Get back to work
Once we’ve retrieved the data from your Apple machine, we’ll return it to you so you can get back to work. In most cases, we’ll be able to recover the majority of the files that went missing, allowing you to continue working like nothing ever happened.
Contact a member of our team to find out more about the range of services we office, or take a look around our site.