This 2.5” laptop hard drive was sent in to us as it was not booting up, in fact when we tested it, there was no power going through the drive at all. When we examined the hard drive under our free diagnosis and quotation service, we found that the motor windings were crushed and broken. In over five years of recovering data, this scenario had not arisen before so it was a first for us, it’s a good job we love a challenge! We removed the printed circuit board (PCB) to enable us to re-solder the motor windings. The drive was then tested, and after the replacement of a small capacitor that had blown, we were able to gain access to the data and the customer’s information was 100% successfully recovered.