So it’s 4.30 on Friday afternoon, and your hard drive has just given up the ghost. As we all know, hard drives are not discerning about the time of day that data loss occurs. Here at EADR we understand the inconvenience and distress that losing data causes.
Although technically the office closes at 6pm on weekdays and 11am on Saturdays, outside of these hours we are still contactable by email and can access telephone messages left, meaning we can usually respond in a reasonable time frame to make special arrangements if your data is mission critical. This applies to evenings, weekends and of course bank holidays.
We are happy to work outside of normal office hours for those cases which simply cannot wait, however, this will attract a non-refundable surcharge. These cases would also not fall under our no recovery, no fee policy.
We would stand by our sentiment and would strongly advise against attempting a DIY fix of your hard drive, if your data is of any value whatsoever.
EADR – professional, affordable data recovery
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