What do our customers say?

Don't just take our word for it - read genuine reviews from our customers to see what it's like to work with an award-winning data recovery company.

I needed to try and recover data from a failed hard drive and my local computer repairer only uses this company, who were thorough in their work and detailed in all their communications, keeping me informed of progress. They were fast but also comprehensive, and returned the recovered data the next day after the job was completed. Highly recommended, hopefully won't need them again but would not hesitate to do so if needed

★★★★★ Peter Duxbury, 4 months ago

Fantastic service and communication. Recovered my hardrive with no issues. Highly recommended.

★★★★★ Casey Hiphop, 4 months ago

Fantastic! Great communication and fast service. Alison and Steve were very helpful and were always available to answer any questions. They were able to retrieve 100% of my data and offered a very professional service. Thank you so much!

★★★★★ Garry Butler, 4 months ago

Cannot recommend highly enough, excellent service and very knowledgeable and helpful at every step of the job. 10/10

★★★★★ DaveRaptor, 4 months ago

We used East Anglian Data Recovery Services Ltd recently to retrieve our data from a damaged hard drive. The service was excellent. They communicated with us throoughout the whole process. Kepping us up to date with there timeline and progress. Couldn't recommend them enough.

★★★★★ Max Leveridge, 4 months ago

I had a hard drive which I had been unable to use due to formatting problems for several years. I had gone through several other ways of recovering but no luck when someone recommended East Anglian Data Recovery Services. They were professional, efficient and managed to get all my data back. They provided such detail and always offered the opportunity to chat with them and ask questions so you could feel confident in entrusting them with your data.
Would totally recommend. If you're unsure drop them an email and I'm sure they would do all they could to help.

★★★★★ George Porter, 4 months ago

I had a network drive that had failed, and tried with my local computer shop to see if they could recover the data. They couldn’t, but gave me a leaflet for EADR. I was sceptical at first, having never used a service like this before, but 20hrs worth of photos were on the drive, so needed to give it a go. I called them and Steve was extremely helpful on the phone, and gave me full confidence to proceed with sending my drive to them for them to assess and let me know what could be done. I sent the drive recorded delivery, and received an email to say they had received it, and set up a reference number straight away for the job, and I immediately felt confident about the professionalism and friendliness of the company. Within 48hrs, Steve had assessed the drive and sent me a VERY detailed report, and what needed to be done to start the recovery process. He also detailed any costs that I would incur, even though they have a no recovery no fee promise in place, I did have to purchase a donor drive for the work to start, as mine had seized, and need parts to get the drive working to recover the data. After approx. a week, during Christmas 2023, I was sent an email with a file attached with ALL my pictures recovered, and to check all were there, before they proceeded to copy them on to a new drive ready to be returned to me. I was absolutely over the moon to have all my photos back, from the last 20yrs. I have since learned my lesson, and have several back ups now, but their service was outstanding. The Steve and Alison were extremely helpful, and Steve’s knowledge of the drive and repair needed was second to none. I would definitely recommend their service to family and friends in the future. Thank you.

★★★★★ Tim Gardner, 4 months ago

EADR were able to restore the files from a corrupt hard drive that contained 20 years of photos. A great service I would recommend

★★★★★ Caroline Huxford, 4 months ago

I had a corrupted flash drive that contained all my work for the last 20 years. I contacted East Anglia Data Recovery Services and sent them the drive. They recoverd some 95% of my data much to my relief. They were very professional throughout and resolved my issue in a quick and efficient manner. I would not hesitate to use them again should I have a similar issue.

★★★★★ Patrick Gleeson, 4 months ago

Helpful from the first phone call. Great communication every step of the way. Quick response to any queries or questions. Helped me get my lost memories back. Would highly recommend.

★★★★★ Kirsty Cooper, 4 months ago

We were referred to East Anglian Data Recovery Services Ltd by our local computer repair shop in Lowestoft (Northbridge) and had our failed hard drive delivered to EADR by 1pm next day. The drive was assessed and a recovery estimate made that day and approx 98% of the files were recovered successfully next day. We were kept up to date very promptly throughout the process. Highly recommended.

★★★★★ Peter Dobromylskyj, 4 months ago

East Anglian Data Recovery helped to get my long lost photos back from my faulty hard drive. Both Alison and Steve were very helpful and they kept me informed about every step of the recovery process and offerend different payment options. Steve continuously kept me informed about his findings and answered all of my questions. My photos were brought back to me in only a week’s time. I can only recommend East Anglian Data Recovery’s services for anyone with similar problems.

★★★★★ Brigitta Béni, 4 months ago

I cannot thank Alison and Steve for all their help in restoring the data on my damaged laptop hard drive. From the first phone call to the collection of the portable hard drive with my fully restored data I was impressed with their professionalism and keeping me regularly updated on the progress of the task. From dropping off the corrupt hard drive, where Alison stood outside the premises as I had trouble locating it, to picking up the repaired item took 3 days. A huge thank you to you both for repairing what I thought I had lost and long May your business flourish.

★★★★★ Bruce Baillie, 4 months ago

East Anglian Data Recovery Services (EADR) did precisely that, recover all data from a media drive that I had thought lost forever. They kept a constant communication flow, informing of every next step and stuck to their deadlines like clockwork. EADR sets a benchmark of both efficiency and effectiveness in their field. Many thanks for a great work and customer experience!

★★★★★ Francisco Mainez, 5 months ago

I had a portable external data drive which had failed and EADR was recommended to me, they have been great from start to finish. They keep you updated with the progress. They quickly sent a quote, advised what they needed to do and then quickly retrieved the data. Everyone I spoke to was friendly and helpful, I recommend them, thank you to all the team for all your help an for sorting so quickly.

★★★★★ Katie Davies, 5 months ago

Highly recommend

Steve and Alison

Have been my go to for years for data recovery issues, Always great service and great results, highly recommend giving these guys a go.

Paul (Gadget Repair Centre)

★★★★★ paul dean betts, 6 months ago

Following a local electricity power surge I discovered that my External Hard Drive appeared 'dead'. The EHD had 10 years of of artwork image files on it along with some 20 years of photographs. Days later I took the EHD to an IT company I had used to help me on previous occasions. A week later, I received a call informing me that they and tried and failed to access and save any files. Several days later, in a chance conversation with a neighbour, it was suggested that I contacted EADR. Following a brief phone exchange I posted my apparently 'dead' EHD to EADR. Several days later I received an email from EADR informing me that they had been able to access the hard drive and provided me with some interactive graphic pages that listed folders and files that could be accessed and copied. These pages appeared to indicate that it was worth confirming with EADR that it was worthwhile to progress project to copying the folders and files onto a new EHD and sending via recorded delivery post to me. This they did promptly. When the drive arrived I eagerly plugged it in to find that as far as I could discover, pretty much all of the folders and files on my old EHD drive had been salvaged and saved. What had initially been a depressing and worrying experience turned into an absolute releif and delight thanks to East Anglia Data Recovery Services. They appear capable of bringing dead technology back to life.

★★★★★ Gordon Coldwell, 6 months ago

Great service, helpful, quick and efficient

★★★★★ Rachel Sainsbury, 6 months ago

Get in touch

To find out if we can help recover YOUR data, call us on 01953 667 977 or email us at info@eadr.co.uk to arrange an inspection of your faulty device. We will be able to provide you with a no-obligation quotation within 24 hours of receipt.