What do our customers say?

Don't just take our word for it - read genuine reviews from our customers to see what it's like to work with an award-winning data recovery company.

After having have a hard drive failure that contained operational data and then discovering that our backup system had been creating empty files for the previous 4 - weeks we thought we had a big problem. However EADR were highly recomended to us by an IT constultant that we have dealt with for a numder of years and from first contact with them we had the recovered files sent to us within 24 hours. All correspondance was promptly dealt with with concise replies and no payment was required until we were confident that the recovery was successfull. We couldnt have asked for any more.
George Hutsby. STT

★★★★★ Specialist Tooling Technologies Ltd, a year ago

I had a hard drive that corrupted. It contained many invaluable family photos and videos. My local computer data recovery service did not think they could help and recommended EADR. Took it up there and had back what was probably all my data (or at least what I could think was all of it) back on a new SSD drive within a week. Kept fully informed throughout. I don't usually write reviews but in this case it is well deserved. Many thanks to Steve and Alison for a great service.

★★★★★ Kevin Crosby, a year ago

Will always recommend EADR to any of my customers with important data that needs to be recovered. Recently have done an amazing job for one of my customers. Have never let me down, super friendly, really prompt, couldn't recomend a company more than these guys. Thanks Alison and the guys at EADR :)

★★★★★ Joe Aguilar-Millan, a year ago

A very professional service that communicates with you through every step of the process.
Fast and effective data recovery service is exactly what they do, a service that I would highly recommend.
I'm a customer that's chosen to write this review as I've been very impressed with their service.
For anyone wondering, this company will send you a file list of what they can recover, then if you are happy for the recovery to proceed then that's when you pay for their service.

★★★★★ Laith Khalaf, a year ago

When my 10-year-old external hard drive became unresponsive I entrusted it, with its many unique files of programmes we have made for the BBC to EADR. They successfully retrieved all the files, transferred them to a replacement hard drive and returned my files within a couple of days. They were most professional in all aspects of the work and I have no hesitation in recommending them wholeheartedly.

Roger James Elsgood
Creative Director
Art and Adventure Ltd

★★★★★ Roger James Elsgood, a year ago

EADR did a wonderful job recovering the files on the hard drive I dropped. I would have lost all the photos of my mum for ever if they hadn't done this excellent work for me. I am extremely grateful for the brilliant work they did.

★★★★★ Wendy Pennington, a year ago

Alison and Steve have given me wise advice and the service has been excellent. I have no hesitation recommending East Anglia Data Recovery Services Ltd to others with issues of data recovery.
Sandy Inglis Architectural Solutions Suffolk

★★★★★ Sandy Inglis, a year ago

I can’t recommend East Anglian data recovery services enough.
There business/customer service has been second to none. The team are brilliant, talking me through what they will do to recover my data.
The emails were always in depth and telling me all I needed to know and would reply within 10mins of receiving. What they have recovered is irreplaceable, so I couldn’t thank them enough. Kind regards Kerri

★★★★★ Kerri Carver, a year ago

Having had this company recommended I cannot thank the team enough from the quick replies via email to the friendly telephone conversations we had regarding saving all our family memories from our broken inaccessible hard drive thanks to these guys we haven’t lost our data they are amazing will definitely use again (hoping we don’t need to )

★★★★★ Amie Morris, a year ago

Excellent service from start to finish. Faulty hard drive with over 6 years worth of photos/memories was completely restored. Steve spent time explaining the process and was very patient with all of my questions! Alison was also very helpful and kept me well informed of progress. Obviously I hope you don't suffer any hard drive failures, but if you do then I would recommend EADR without any hesitation.

★★★★★ Kieran, a year ago

very professional approach, kept you updated at all times. they managed to access a damaged flash disc and retrieve all my son's college work and not overpriced either. well worth the money considering the hours of work lost. Very quick and efficient service.

★★★★★ Philippa Reynolds, a year ago

What a fantastic service this company provides, I posted a totally unresponsive micro SD to EADR with nearly 2000 treasured unbacked up images. They recovered them all, to say I am over the moon is an understatement. Great communication through the whole process quick turnaround, no fix no fee not like some organisations.

★★★★★ Charlie Skelton, a year ago

the team gave me a prompt, efficient and cost effective service in recovering data from a corrupted hard drive. I would heartily recommend! thanks again to you, Steve.

★★★★★ Carole Thomas, a year ago

Great Service.
Very Efficient and good communication throughout.
Restored a hard drive for me that had electronically/mechanically failed.

★★★★★ Lee Stevenson, a year ago

Brilliant service from start to finish, honest and upfront about costs, efficient and professional. I have photos back that I thought were lost forever, thank you EADR for recovering our memories

★★★★★ Rob Reeves, a year ago

I would highly recommend EADR, they are friendly, accommodating, efficient and I received and excellent service.

★★★★★ Terri Beacham, a year ago

Excellent customer service. Great attention to detail. Clear desire to do the absolute best for the client.Highly recommended; I’d not hesitate to use EADR again.

★★★★★ Rachel Clarke, a year ago

My dropped Samsung tablet held personal memory pics of my late father as well as other important stuff. Thankfully EADR wee able to recover all the data, for which I will be forever grateful. I cannot speak more highly of the service provided, quick, well communicated and excellent value. Many thanks. Kind regards
Alan W.

★★★★★ Alan Wright, a year ago

Get in touch

To find out if we can help recover YOUR data, call us on 01953 667 977 or email us at info@eadr.co.uk to arrange an inspection of your faulty device. We will be able to provide you with a no-obligation quotation within 24 hours of receipt.