What do our customers say?

Alison and Steve were recommended to me and I am delighted to pass on that recommendation. Brilliant service and really fast turnaround. I am now backed up to OneDrive so hopefully we won't have to work together again :-D

★★★★★ Alan Duggan, a year ago

WOW this company are amazing - they managed to retrieve all my data in super quick time and communicated brilliantly all the way through the process....thank you Alison and Steve!!

★★★★★ Robert Girling, a year ago

Alison and Steve at EADR are absolutely ace at data recovery.

My old computers had been retained over the years (thankfully) as I upgraded my hardware regularly like you do. Sadly, not every IT guru I dealt with successfully transferred all my data with the upgraded hardware. Thus I had to resort of past hard drives to retrieve old data, but more especially the photos of my children as babies and through primary school which were not transferred when I moved over to laptops.

I took all four drives to EADR and was given four detailed quotes. I then took a stab at the right hard drive to focus on which had a reasonable quote attached. Steve and Alison kept me informed at every stage and my data and photos were successfully retrieved within 48 hours of me instructing them to proceed.

Fantastic service. They have made me so happy. Highly recommended.

★★★★★ Stella Gooch, a year ago

Another company had tried to recover some very precious data from my damaged external hard drive, without success. They recommended EADR. From the minute I contacted them, they were wonderful!! Explained everything very clearly, gave me different options of things to try with different price ranges, kept me up to date with progress and what else could be done. I really couldn’t have asked for anything more. This is not a cheap process, but I guess it depends on what value you put on your lost data! For me it was well worth it to get back what we had lost. Thank you, thank you, thank you. Having a forensic accounting background, I knew someone would be able to retrieve it, I am so glad I found EADR!! 100% recommend.

★★★★★ Claire Louise Udall, a year ago

Another company had tried to recover some very precious data from my damaged external hard drive, without success. They recommended EADR. From the minute I contacted them, they were wonderful!! Explained everything very clearly, gave me different options of things to try with different price ranges, kept me up to date with progress and what else could be done. I really couldn’t have asked for anything more. This is not a cheap process, but I guess it depends on what value you put on your lost data! For me it was well worth it to get back what we had lost. Thank you, thank you, thank you. Having a forensic accounting background, I knew someone would be able to retrieve it, I am so glad I found EADR!! 100% recommend.

★★★★★ Claire louise Udall, a year ago

I can only echo and re-echo the previous reviews. Having used a ‘recommended’ local data recovery person who kept my storage device for 2 weeks only to be told (after several telephone calls) that it was not recoverable and did I want it destroyed – thankfully I did not opt for that – I did more research and found EADR. I rang and spoke to Alison who was so relatable and professional I felt that these were the people to go to. Because the storage device had been returned to me out of the case I wanted to deliver it personally to EADR and although it was quite a drive it was well worth it to meet Alison in person who explained the whole procedure and true to her word I received email updates that afternoon and by the morning received an email listing the data they had recovered which was astounding as everything was there! I met Steven when collecting the new storage device which confirmed my belief that this is a good team. Super super company to deal with and I would advise you all to make them your first port of call. PS: I am not a professional nor a business just a person with a hobby who has data going back years; so the help and advice given is for everyone without making you feel stupid!

★★★★★ Lesley Lee, a year ago

I can only echo and re-echo the previous reviews. Having used a ‘recommended’ local data recovery person who kept my storage device for 2 weeks only to be told (after several telephone calls) that it was not recoverable and did I want it destroyed – thankfully I did not opt for that – I did more research and found EADR. I rang and spoke to Alison who was so relatable and professional I felt that these were the people to go to. Because the storage device had been returned to me out of the case I wanted to deliver it personally to EADR and although it was quite a drive it was well worth it to meet Alison in person who explained the whole procedure and true to her word I received email updates that afternoon and by the morning received an email listing the data they had recovered which was astounding as everything was there! I met Steven when collecting the new storage device which confirmed my belief that this is a good team. Super super company to deal with and I would advise you all to make them your first port of call. PS: I am not a professional nor a business just a person with a hobby who has data going back years; so the help and advice given is for everyone without making you feel stupid!

★★★★★ Lesley Lee, a year ago

I can’t remember ever dealing with a firm that has better customer service than ‘East anglia data recovery’ , our hard drive had completely failed and you guys managed to recover all the necessary documents and your communication with us was excellentisimo!

Thank you so much for your excellent service, all wonderfully marvellous!

★★★★★ James Howard Jones, a year ago

EADR were recommended to me and managed to recover all, or certainly most, of the data on a dead hard disk. Professional and efficient. I highly recommend them if you haven't done your backups diligently! Life can go on!

★★★★★ Kathy Norris, 2 years ago

very efficient service, couldn't have asked for anything better. Thanks for sorting my problem.

★★★★★ jeff Butler, 2 years ago

Fantastic service, dead hard drive posted off to EADR and within days they'd extracted the data I'd feared lost. A speedy, attentive, considerate service, great communication & explanation - if only all customer experiences were this good! I would highly recommend EADR to anyone needing the services they provide & although hopefully I won't need their services again too soon, (hopefully I've learnt a hard lesson!)I would definitely point colleagues, friends & family their way. Many thanks!

★★★★★ Dave Young, 2 years ago

Absolutely amazing service, recovered all my data in record time and were so so helpful and kind. couldn't recomend them enough! <3

★★★★★ Alice Western, 2 years ago

Extremely happy with the service I got! Lost all my data on my memory stick with uni assignments due in left, right and centre (ive now learnt to back everything up) and the team at EADR came straight to my rescue after I phoned. It was super fast, successful and friendly service and they kept me up-to-date with the process of my data recovery. 100% if I ever found myself in a similar situation again, they'd be the first people I call. Definitely recommend EADR!

★★★★★ Shaylen Baines, 2 years ago

Fantastic service, we sent a completley dead Hard Drive in of a customer with vital data needed. We were notifed the following day of receipt of the drive, and a little later a full diagnosis and a report along with the quote which was quite reasonable. The following day we received further communication along with a live HTML file of the drive's full directory listing, and were able to view everything to be recovered. Very useful. Less than a week later we have received the data back on a new external hard drive, and very well packaged with secure encryption, so should it have gone missing in the post no one would be able to access any data . Top notch service from start to finish. Highly recommended.

★★★★★ MyComputerworks & Macrehab, 2 years ago

Used EADR to recover a broken Hard Drive and they managed to get back for me priceless photos and files!! Am beyond happy to have these back , they were recommended by lots of people on a Facebook group and not without good reason. Very friendly , great communication and clarity and a wonderful end result. Can't say enough good things really , if you are in a similar position as I was use them , you won't regret it !!

★★★★★ Elliott Stevens, 2 years ago

I have used EADR to recover data from a badly damaged USB stick. They explained the process in detail and informed me of the price beforehand, which was a decent price for the work involved. They managed to recover what could be recovered and price was as agreed. I was impressed by the level of professionalism held at this company and cannot recommend enough their service. Keep up the good work.

★★★★★ Russell Vassallo, 2 years ago

Very professional and efficient data recovery service. I thought I was never going to see the contents of my broken SD card again, but with the help of EADR this worry was soon quashed! For me, they managed to recover everything on the SD card, even the corrupted images causing the problem. Absolutely fantastic result! If you are ever in trouble I would whole heartedly recommend.

★★★★★ Joe De-Groot, 2 years ago

I cannot clearly express how good a service this company has provided me with.

I was an absolute fool, and had completely wiped my bitlocker encrypted external backup hard drive by complete accident. Possibly the stupidest thing I have ever done in my life.

Steve Cook, one of the Directors of the company, and the (I assume) primary computer wiz, was initially very blunt and honest about the severity of my accident, and informed me not to get my hopes up in the slightest. A couple of days later, I received a copy of the data that he had managed to recover from my Hard drive, stating that a very large majority of the data is unfortunately restorable. However, when I had the opportunity to view the recovered files, I can confidently say that a good 85-90% of all of the original data was completely restored (Over 460GB of data, restored). I don't think Steve himself had any idea how much data he had successfully recovered.

What they have done for me cannot be overstated, and I actually feel that they have undercharged me for the service. These guys know their stuff! More so than I think they, themselves, realize.

If you are in need of ANY digital data recovery, EADR are an absolute godsend.

★★★★★ Jack Hayhurst, 2 years ago