What do our customers say?

Don't just take our word for it - read genuine reviews from our customers to see what it's like to work with an award-winning data recovery company.

Outstanding service.

Very pleased with the outcome I received at eadr. Im impressed in how I was treated and I recommend them to anyone unfortunate to need their type of service.

★★★★★ Kenneth Karl, 27 May 2019

The whole process is made very easy

We are an IT support company in Somerset and have used EADR for many years. As a referrer of their services, they make it very easy for us to recommend to our clients and when they contact them, we know EADR will be courteous, professional and explain exactly what is involved. For our clients, they receive swift, uncomplicated service at a time when they are usually a bit panicked at potentially lost data. I can’t recommend them highly enough.

★★★★★ Phil Wright, 16 May 2019

A very easy and positive process.

The service I received was excellent from the start, keeping me informed, ensuring that I understood what would be happening, in easily-understood language.

Any worries I had were overcome and the end result was exactly as we needed.

The process of data recovery and re-installation was easy and successfully achieved.

Thank you.

★★★★★ Nigel Staton, 14 May 2019

Very Professional Service

These people really know their data recovery. I’ve used them a few times and they have had great success when other companies weren’t able to recover anything from a drive.

Highly reccomend them.

★★★★★ Derek Coster, 26 Apr 2019

Never experienced better customer service !

These guys were awesome. They told me step by step what they would be doing and when they were doing it. I received very detailed emails explaining what was involved and was kept up to date with the process every step of the way. Genuinely, incredible !

★★★★★ Jake Aldridge, 24 Apr 2019

Swift, professional, courteous

Swift, professional, courteous

★★★★★ Chris, 21 Apr 2019

Amazing service

Amazing service

★★★★★ Graham Roberts, 10 Apr 2019

Brilliant company, quick response

I snapped my USB drive with all of my university work on it, fearing the worst I contacted a local company (PC Repair Leeds) and they put me in contact with EADR. I initially emailed and EADR rang me back very promptly. They asked me what the problem was and then asked for photos to determine if they could help. Upon seeing the photos they were very happy for me to send them the USB drive. EADR kept in touch with me throughout the process and were very quick with getting the data recovered and informing me of the cost. They sent me a break down of all the data they had recovered to make sure that they had recovered everything and informed me of possible problems.

EADR gave me a choice of sending them a new USB drive to have the data recovered or buying a new one off them.

EADR received my broken USB drive on Friday and I received the data on a new USB drive the following Tuesday.

I’m very happy with the service I received and would definitely recommend to other people.

★★★★★ Lucy, 9 Apr 2019

Thoroughly satisfied!

EADR Services were recommended to me by my local computer repair shop when they were not able to recover data from a failed portable hard drive. The service that I received from EADR was excellent throughout. I was kept well informed at every stage of the process with detailed emails and the various options open to me. The end result I am pleased to say was a full recovery of the lost data….. one very happy customer.

★★★★★ Stephen Wilson, 7 Apr 2019

Went above and beyond all expectations

EADR helped me out when I thought I had lost 7 years of work. When other companies said give up they persevered, reassured and solved my problem within 4 days. They kept in constant contact and updated me at every hurdle – could not have asked for more.

★★★★★ Niki Craddock, 28 Mar 2019

Totally saved me!

Totally saved me!

★★★★★ Carlotta, 11 Mar 2019

Fast, professional service. Would highly recommend!

After one our clients hybrid disks failed we contacted eadr. The disk contained vital data and would of seriously affected business had it of been lost. Steve and Alison were great, keeping us updated throughout the process. Within a week 100% of the data was returned to us securely and migrated onto a new drive. Excellent service, will be using again in the future for all data recovery needs!

★★★★★ DDBi Innovations, 7 Mar 2019

Absolutely faultless service and data recovery - simply brilliant.

When my laptop hard drive stopped working a couple of years ago, my local IT company recommended I contact Alison and Steve at EADR. When I thought that all hope was lost, they somehow managed to do the impossible and retrieve all my invaluable data. So, when I experienced problems with my external hard drive a few months ago, EADR were my first and only port of call. Once again, Alison and Steve were simply sensational. The service and data recovery provided were absolutely faultless. I cannot recommend this company highly enough. Thank you so very much.

★★★★★ Anna, 5 Mar 2019

An excellent, efficient, professional service was provided, in which I was kept fully informed throughout the process.

Having been referred to EADR by my local computer shop I received a return call immediately from Alison at EADR who explained the process and pricing for data recovery from my damaged external hard drive.

On deciding to proceed, I was kept fully informed by both Steve and Alison at all stages of the process, with sufficient information provided to enable me to make an informed decision on whether to proceed. Clear explanations were provided at regular intervals. Both the technical and customer service was nothing short of excellent. Having managed to successfully recover all of my data, I would highly recommend EADR.

★★★★★ Brian Smith, 4 Mar 2019

Excellent

Excellent

★★★★★ K Oldfield, 8 Feb 2019

Efficient, quick, easy to understand and incredibly effective service this week!

The heading says it all really – Steve and Alison provided us with accurate and timely information form the moment they received our damaged HDD. Gave very clear indications of what was likely to happen (did not ‘over promise’) and made it clear that we would only pay if we received the data we needed. Work done very quickly and, thankfully, all that we needed was recovered – we received the recovery disc very quickly. Extremely impressed by their courtesy, integrity and professionalism.

★★★★★ Simon Arthur, 4 Feb 2019

Amazing Service

My son was finishing a University assignment when his laptop crashed – you can imagine the stress. A local computer Company recommended EADR so I gave them a call, followed their very clear instructions and sent his hard disk to them. They managed to retrieve most of his data (and most importantly his assignment!!!). One happy son and very relieved parents. The service was brilliant and we were kept informed at all times. If you find yourself in such a situation, do not hesitate to call on them.

★★★★★ Jo Newman, 28 Jan 2019

Comprehensive customer service and efficient. Very happy with the result.

From the start you did a great job of explaining what would be involved in the data recovery process and the potential outcomes and costs. I was happy to move forwards, thanks to your clear and helpful communication. Throughout the job you were regularly in contact providing updates with a detailed diagnosis of the suspected issues with my hard drive. Thanks for delivering an unambiguous and efficient service you were a pleasure to deal with. Thanks again EADR!

★★★★★ MV, 21 Jan 2019

Get in touch

To find out if we can help recover YOUR data, call us on 01953 667 977 or email us at info@eadr.co.uk to arrange an inspection of your faulty device. We will be able to provide you with a no-obligation quotation within 24 hours of receipt.