What do our customers say?

Steve and Alison

Have been my go to for years for data recovery issues, Always great service and great results, highly recommend giving these guys a go.

Paul (Gadget Repair Centre)

★★★★★ paul dean betts, 6 months ago

Following a local electricity power surge I discovered that my External Hard Drive appeared 'dead'. The EHD had 10 years of of artwork image files on it along with some 20 years of photographs. Days later I took the EHD to an IT company I had used to help me on previous occasions. A week later, I received a call informing me that they and tried and failed to access and save any files. Several days later, in a chance conversation with a neighbour, it was suggested that I contacted EADR. Following a brief phone exchange I posted my apparently 'dead' EHD to EADR. Several days later I received an email from EADR informing me that they had been able to access the hard drive and provided me with some interactive graphic pages that listed folders and files that could be accessed and copied. These pages appeared to indicate that it was worth confirming with EADR that it was worthwhile to progress project to copying the folders and files onto a new EHD and sending via recorded delivery post to me. This they did promptly. When the drive arrived I eagerly plugged it in to find that as far as I could discover, pretty much all of the folders and files on my old EHD drive had been salvaged and saved. What had initially been a depressing and worrying experience turned into an absolute releif and delight thanks to East Anglia Data Recovery Services. They appear capable of bringing dead technology back to life.

★★★★★ Gordon Coldwell, 7 months ago

Great service, helpful, quick and efficient

★★★★★ Rachel Sainsbury, 7 months ago

Alison and the team managed to recover a lot of cherised photos from my damaged hard drive. Extremely profesional and helpful, and a pleasure to talk to, I highly recommend EADR for any data recovery needs.

★★★★★ Sarah Pedretti, 7 months ago

After losing all the data on my Seagate Hard-Drive, I was more than delighted with the services of East Anglian Data Recovery Services who recovered the data and returned it to me on a USB Flash Drive. I never dreamed my photographs could be recovered - and will be eternally grateful to them for their prompt and efficient service. I would highly recommend them to anyone who finds themselves in need of data recovery.

★★★★★ Eve Greygoose, 7 months ago

Professional, prompt, perfect

★★★★★ Watchnation Chester, 7 months ago

I recently used East Anglian Data services which I was recommended to by a computer repair service , I can truly not recommend Alison and the service they supply any higher,
Great communication, explanation of what could be recovered from my hard drive along with costings , Alison also offered me a payment plan .
Amazing service many thanks Kristian

★★★★★ Kristian Robinson, 7 months ago

What an amazing business! I contacted EADR Ltd regarding a hard drive that had a lot of precious photos saved on it, that was not working. The responses were swift to come back, they were friendly and explained things clearly for a person that is not massively computer-savvy but not in a patronizing way. I sent the hard drive (using their instructions) on the 22nd November and the data was recovered and returned to me on 30th November (there was a days delay due to me not them). I can not praise Steve and Alison enough! I recommend EADR Ltd to anyone who have issues regarding lost data!

★★★★★ Nicky Yeadon, 7 months ago

Great service.

★★★★★ Richard Robinson, 7 months ago

Excellent service and communication throughout with 100% recovery of damaged files. Thanks again !

★★★★★ Darren Brannigan, 7 months ago

Great Service provided by EADR. After a very traumatic hard drive malfunction, they were able to save all of the stored information. Great communication throughout. Thank you!

★★★★★ Honor Houlding, 8 months ago

My external hard drive stopped working. The first place I took it to told me the data couldn't be retrieved, which would have been a disaster. I got a second opinion who recommended EADR. I sent it off to them with fingers crossed. They identified the problem as physical damage and managed to fix it sufficiently to retrieve all the data and return to me by post on a new one. Exceptional service. Fast, friendly and honest. Thank you Alison and Steve.

★★★★★ louis pocock, 8 months ago

After dropping my hard drive too many times I lost ALL my precious photos. EADR successfully and quickly retrieved them all for me and were very helpful with the process. Its an expensive business wherever you go but I completely recommend EADR for this service

★★★★★ Lorna Skinner, 8 months ago

Fabulous service. My lost data was recovered swiftly to my great relief. EADR were so helpful and courteous. I have already recommended this Company to my friends.

★★★★★ Melvyn Helsey, 8 months ago

Referred to the East Anglian data recovery service from Phase 4 computers.

Managed to get every sorted, to them(east Anglian) and back in less than a week and got everything back for a reasonable price.

If I ever need specialised help like this again I know who to call

★★★★★ Adam Waddington, 8 months ago

Thank you Steve and Alison, for recovering all of my 10,000 photographs a life saver. I was kept informed from the moment my drive arrived at the workshop too the moment it left to be returned to myself. I hope i won't need your services again but i do it will heading to your good self's. Many thanks. Alan Bowes

★★★★★ Alan Bowes, 8 months ago

I have no hesitation in highly recommending EADRS. We used them to recover data from a rather old and apparently corrupted external hard drive. In particular, we were desperate to recover some important family photos. After EARDS got to work, we can now access all the files, as far as I can see (but there are rather a lot!) As well as being highly effective in their work, EADRS provided an excellent level of service, being both speedy and keeping us informed every step of the way. I would certainly use them again if I have any future problems with data recovery.

★★★★★ David Barnes, 8 months ago

EADR is one of those businesses that delivers truly exceptional customer service. I dropped off the hard drive on Thursday afternoon, on Saturday morning at 08:00 I had a list of the files on the drive. I collected the data on a new drive on Monday afternoon. Incredible service. This is a business I am very happy to recommend.

★★★★★ Murray Laidlaw, 8 months ago