What do our customers say?

Don't just take our word for it - read genuine reviews from our customers to see what it's like to work with an award-winning data recovery company.

Excellent personal service + done the job!

I was in despair when I could not get into my external hard drive to use my files. I was put in touch with EADR who gave me an immediate response and told me that they might not be 100% successful but there’d be no fee if no success. The work was started quickly and I was given an opportunity to check the success before completion. It was not cheap but well worth paying for. I’d certainly recommend this firm.

★★★★★ Rachel, 26 Apr 2018

Excellent quick service

I was recommended EADR by a company I contacted about my faulty memory stick, he said there is only one company he would truly recommend and it turns out he was correct.

My memory stick ha suffered a complete failure and I was sure all the data was lost. EADR managed to extract all the files from the old stick and put them onto a new stick in a matter of days despite the beast from the east delaying them receiving my faulty stick.

★★★★★ Nick, 22 Mar 2018

A superb, unbeatable service.

When my hard drive stopped working and all my documents appeared to be unrecoverable, a local IT company recommended that I contact East Anglian Data Recovery Services. They provide cutting-edge techniques to retrieve your most important files, pictures, videos etc. Feeling anxious that I may have lost invaluable work, I put my faith in Alison and Steve – and they did not let me down. Their service was exceptionally fast, friendly and professional. They provided quick and clear updates on their progress and allowed me to talk at length with them. This really is an unbeatable service from start to finish. I cannot thank them enough.

★★★★★ Anna K, 17 Mar 2018

Top notch professional service!

EADR were recommended to me by our Parish Councils IT consultants following the failure of my external hard drive. From the outset EADR were very friendly and completely professional, outlining in detail what they would do to recover my lost data. Throughout the whole process I was regularly kept up to date with progress and advised of any potential risks.

Ultimately my data was recovered and returned to me, this included priceless and irreplaceable photos along with finance related documents, the loss of which would have caused me a world of pain.

I could not recommend EADR more highly!

★★★★★ howard keeling, 26 Feb 2018


I lost 12 months of family photos with my son due to a hard drive melt down and everything got recovered despite the local computer guy having his doubts. But he gave me a great recommendation. It was easy to do and the service was top class…

★★★★★ steven king, 23 Feb 2018

Very good service

They gave a very good prompt service, and the after sale was good too, great gob thanks.

★★★★★ geoffrey marshall, 18 Jan 2018

Outstanding service

One again Steve and Alison pull the rabbit or in this case 5 terabytes out of the digital oblivion cannot recommende

highly enough thanks guys

★★★★★ Melvin Donaldson, 15 Jan 2018

Prompt professional service.

eadr helped recover all information from a crashed solid state drive recovering valuable information to our business. They were great at communicating and provided a very efficient and professional service.

★★★★★ One Planning Consultants, 8 Jan 2018

Brilliant service from all at EADR

I was devastated when my hard drive failed and I lost all my data, especially the pictures of my family, including ones my late husband and grandchildren.

But EADR successfully retrieved all my photos without any damage, plus my book-keeping work folders.

From start to finish the people at EADR were very helpful and understanding. Explaining clearly at every step of the retrieval procedure, what would happen and why, then waiting to hear how I wanted to proceed, before going ahead.

I am so grateful to Steve and Alison at EADR for all their help. Really cannot thank them enough.

★★★★★ Brenda Clarke, 30 Nov 2017


In my humble estimation, this was the BEST experience I have ever had regarding issues of this kind.

Usually, you take your drive to some guy who tells you it’s dead, and the contents are irretrievable, but not this time; this was fast and concise.

The professionalism, the workmanship, and the speed were immeasurable!

★★★★★ Vic, 30 Nov 2017

I cannot recommend this company highly enough...

EADR had helped before so they were the first company I went to sort out my external hard drive which had stopped working.I initially made contact by telephone and they explained everything very thoroughly to me. They kept me totally informed all the way along the process and it was all done very quickly. The collection, the repair, the delivery all done very professionally. The outcome was that all my documents/files/music on my hard drive was completely recovered with nothing lost at all.I could not be happier. Thank You to all at EADR. I cannot recommend this company highly enough

★★★★★ John Burling, 26 Nov 2017

Excellent service

Thank you for a speedy service would highly recommend

★★★★★ Andrew Banting, 20 Nov 2017

First Class

I was introduced to EADR by a local pc repair shop.

I am very pleased to say that I am glad that I followed the

recommendation as the help and response that I received was gold standard.

The initial contact was friendly, my partiular problems were dealt with quickly and the charges were realistic.

All promises were fulfilled and I have no hesitation in further reommending EADR to other potential clients.

★★★★★ J.G, 20 Nov 2017

First class service

This is the first time we’ve referred work to EADR and we are delighted with the service. The referral process is easy, communications are superb and the people are lovely to deal with. So much better than the company we were using before. Highly recommended.

★★★★★ Ian, Blue Sky Computing, 23 Oct 2017

A very reassuring and efficient service

We thought that we had lost ten years worth of family photos. EADR were very efficient and reassuring giving us a clear description of the problem and possible solutions. We were

Given a full estimate before any work was carried out. Delighted to say that we now have all our family photos recovered, very many thanks

★★★★★ Rachel and Matthew Langley, 21 Oct 2017

Excellent service

Kept me informed at every stage. Very speedy and efficient.

★★★★★ Richard Bond, 11 Oct 2017

Friendly and professional service.

I came across EADR by way of recommendation and I wasn’t disappointed with the service which I received.

From the initial response to your enquiry, you immediately get the sense that these people eat, live and breathe data recovery – it’s what they do and they’re good at it.

I deal with plenty of IT firms and technical people during the course of my work; EADR manage to explain what can often be dry and complicated in an easy to comprehend manner. I had no doubt that out data was in good hands and they were able to recover it quickly and successfully.

I wouldn’t hesitate to use them again or recommend them to anyone in need of a data recovery specialist.

★★★★★ H Khalil, 4 Oct 2017

Absolutely Fantastic

Alison and the team are fantastic to deal with, makes the whole process really easy and are always on hand to help when they can. Always do a fantastic job, Would highly recommend

★★★★★ Bob Evans, 3 Oct 2017

Get in touch

To find out if we can help recover YOUR data, call us on 01953 667 977 or email us at info@eadr.co.uk to arrange an inspection of your faulty device. We will be able to provide you with a no-obligation quotation within 24 hours of receipt.