What do our customers say?

EADR were extremely knowledgable and resolved our data issue quickly and efficiently.

Their customer service was superb and we were kept fully informed of progress on our job.

We would definitely use them for any future issues and would recommend their services to family and friends.

★★★★★ Karen Higginson, 8 years ago

Having never experienced a data outage before, Steve and Alison put our minds at rest from day one, talking us through the process and what the possible outcomes were.

We were kept up-to-date throughout the recovery process and thankfully they were able to retrieve all of our data.

We would highly recommend eadr to any of our clients.

They also went above and beyond what was asked for.

First class and outstanding service.

★★★★★ Scott McKay, 8 years ago

Thought all was lost, family photos and some documents I needed, EADR after a brief investigation and quote, recovered everything in a couple of days! and was replaced brilliant. A really good service many thanks.

★★★★★ Ben Knights, 8 years ago

I am extremely grateful to EADR for recovering my data from my damaged USB stick. I cannot tell you how relieved I was to find such a service and their polite and quick response to my needs. many thanks EADA

★★★★★ TRACEY BRITLAND, 8 years ago

The service was excellent and the outcome was way above my expectations, so extremely pleased and would highly recommend EADR.

★★★★★ Kevin, 8 years ago

From initial contact to receiving my fully recovered data the service was next to none.

Friendly, professional and always kept me up to date with progress…..and ultimately able to recover all of the sentimental data I though I had lost forever.

★★★★★ Alex Crawford, 8 years ago

An amazing service, quick and very well priced compared to competition.
I was kept up to date at every stage and regularly, I would recommend them to everyone when that fateful day comes when your critical business files or precious family photos are seemingly lost.

★★★★★ Carl Grint, 8 years ago

A friend had 5 old hard drives that he couldn't access (and he is very IT literate) and i recommended he contact EADR...they gave him a free estimate and a plan of action. He has been delighted with their work - delivered on time and on budget - perfect in every sense.

★★★★★ Neil Foley, 8 years ago

I recommended EADR to Jo a close friend, this is her review!

When my daughter’s laptop crashed a year and a half ago, something told me not to throw the hard drive away. I can’t begin to tell you how pleased I made that decision. At the time, I had taken the laptop in desperation to a couple of computer servicing companies who, although very helpful, told me the only option was to send it off to a specialist company and that it would cost well over £1,000 regardless of the outcome.

I recently had a phone call from a friend at flomotion who told me about ‘East Anglian Data Recovery Service’, a business he had been introduced to that may be able to help. I passed the hard drive on to him not feeling too hopeful to be honest. Fast forward one week and my daughter has all her lost photos, family holiday videos, school presentations, songs, memories…you name it!.. installed on her replacement laptop and for 1/4 of the price I had been previously quoted. I cannot praise enough the fast, professional service we received in the form of detailed emails and phone calls to explain anything I didn’t understand. I was assured that if the particular details we wanted weren’t retrievable, there would be no charge whatsoever. I was more than happy with the quote and in fact, I was charged even less as they lent me a temporary hard drive with the details on to save me buying one. I don’t know many companies that would offer such a personal service. My daughter is so happy with the result. I can’t thank Steve and Alison enough.
J. Knight
Lowestoft

★★★★★ Flomotion Studio, 8 years ago

EADR are prompt and efficient. As soon as they received my failed drive, they set to work. Absolutely everything was rescued, despite there being physical issues with the drive. Fully recommended.

★★★★★ Fluteboy, 8 years ago

We have used
East Anglian Data Recovery
A couple of times now due to hard drive failures and if you think that you have lost all your data then think again, as this company has never let me down. Steve & Alison have always provided a quick and professional service to get us up and running ASAP, I have no hesitation in recommending this company.
Shaun @
Braintree Printing / Wizard Press

★★★★★ Shaun Cobbing, 8 years ago

Disaster averted by EADR! If I could write a song about the team of Alison and Steve ,I would. Such prompt and professional service from this lovely couple - I felt confident
that they could sort out my 'dead' hard drive and quickly realised that actually I had 'killed' it by asking too much of my graphic applications over a long period of time.
.....and another thing the cost was very reasonable.

It's very comforting to know that if I got in trouble again, EADR would save me!

Mary

★★★★★ Mary Goldsmith, 8 years ago

A very professional service, whereby everything was clearly explained in advance of the work being undertaken. The recovery of data from a damaged external “passport” drive was beyond my expectations, so what could have been a disaster requiring countless hours of re-creating files was avoided. These people certainly know what they’re doing and are a delight to deal with. My company will now also use EADR, should the need arise.

★★★★★ Peter Duffield, 8 years ago

The whole process was dealt with by post and very smoothly. EADR managed my expectations and explained everything clearly, eventually recovering all my data and saving me a great deal of work.

★★★★★ Joy Everley, 8 years ago

From the moment I was first referred to EADR by a friend, I was bowled over by how polite, communicative and fair EADR were. These are the things I put first in my own business, which aren’t hard, but rarely done, none the less.

Nothing to complain about. Even a friendly face-to-face collection and drop off of my 5 drives. I recovered data from the most important one to begin with, but know I’ll be back for more in time when I have the money and the the need finally arises.

★★★★★ Peter Whitmore, 8 years ago

I had an external hard drive crash, and the prospect of losing ten years of personal photographs. As soon as I contacted EADR I received a friendly welcome, and after that a detailed diagnosis, prognosis and regular progress updates. A new hard drive arrived with all my photos within a week. Many thanks for such an excellent service.

★★★★★ Andy Tingey, 8 years ago

– Fantastic Communication

– Fast Service and Delivery

– Much much more affordable than other recovery specialists

Overall I am really happy with the service they provided at EADR and I would recommend them to everyone!

★★★★★ Graham, 8 years ago

A quick turn around and everything recovered. I have no hesitation in recommending Eadr.

★★★★★ Mike Browne, 8 years ago