What customers say about us.
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Steve and Alison were top notch professionals with excellent communication at all times, adhering to all specified expectations.
Steve and Alison were both very informative and helpful at all times and retrieved all of my data in a very quick timeframe. The process was so easy from start to finish and I now have all of my important documents.
Thanks again for all your help.
Great service recieved,everything in order and great correspondence would definitely use again and recommend to others
Very pleased with the outcome I received at eadr. Im impressed in how I was treated and I recommend them to anyone unfortunate to need their type of service.
My password protected USB was in two pieces. My local computer shop recommended your service and they contacted you on my behalf. Before I had even got home, less than 5 mins I had received a call from Alison.
Less than 24 hours after receiving my USB Steve had retrieved the data. He was also very patient talking me through the procedure of using a Dropbox.
Thank you for your fast and efficient service. An absolute life saver.
We are an IT support company in Somerset and have used EADR for many years. As a referrer of their services, they make it very easy for us to recommend to our clients and when they contact them, we know EADR will be courteous, professional and explain exactly what is involved. For our clients, they receive swift, uncomplicated service at a time when they are usually a bit panicked at potentially lost data. I can’t recommend them highly enough.
The service I received was excellent from the start, keeping me informed, ensuring that I understood what would be happening, in easily-understood language.
Any worries I had were overcome and the end result was exactly as we needed.
The process of data recovery and re-installation was easy and successfully achieved.
These people really know their data recovery. I’ve used them a few times and they have had great success when other companies weren’t able to recover anything from a drive.
Highly reccomend them.
These guys were awesome. They told me step by step what they would be doing and when they were doing it. I received very detailed emails explaining what was involved and was kept up to date with the process every step of the way. Genuinely, incredible !
I snapped my USB drive with all of my university work on it, fearing the worst I contacted a local company (PC Repair Leeds) and they put me in contact with EADR. I initially emailed and EADR rang me back very promptly. They asked me what the problem was and then asked for photos to determine if they could help. Upon seeing the photos they were very happy for me to send them the USB drive. EADR kept in touch with me throughout the process and were very quick with getting the data recovered and informing me of the cost. They sent me a break down of all the data they had recovered to make sure that they had recovered everything and informed me of possible problems.
EADR gave me a choice of sending them a new USB drive to have the data recovered or buying a new one off them.
EADR received my broken USB drive on Friday and I received the data on a new USB drive the following Tuesday.
I’m very happy with the service I received and would definitely recommend to other people.
EADR Services were recommended to me by my local computer repair shop when they were not able to recover data from a failed portable hard drive. The service that I received from EADR was excellent throughout. I was kept well informed at every stage of the process with detailed emails and the various options open to me. The end result I am pleased to say was a full recovery of the lost data….. one very happy customer.
EADR helped me out when I thought I had lost 7 years of work. When other companies said give up they persevered, reassured and solved my problem within 4 days. They kept in constant contact and updated me at every hurdle – could not have asked for more.
After one our clients hybrid disks failed we contacted eadr. The disk contained vital data and would of seriously affected business had it of been lost. Steve and Alison were great, keeping us updated throughout the process. Within a week 100% of the data was returned to us securely and migrated onto a new drive. Excellent service, will be using again in the future for all data recovery needs!
When my laptop hard drive stopped working a couple of years ago, my local IT company recommended I contact Alison and Steve at EADR. When I thought that all hope was lost, they somehow managed to do the impossible and retrieve all my invaluable data. So, when I experienced problems with my external hard drive a few months ago, EADR were my first and only port of call. Once again, Alison and Steve were simply sensational. The service and data recovery provided were absolutely faultless. I cannot recommend this company highly enough. Thank you so very much.
Having been referred to EADR by my local computer shop I received a return call immediately from Alison at EADR who explained the process and pricing for data recovery from my damaged external hard drive.
On deciding to proceed, I was kept fully informed by both Steve and Alison at all stages of the process, with sufficient information provided to enable me to make an informed decision on whether to proceed. Clear explanations were provided at regular intervals. Both the technical and customer service was nothing short of excellent. Having managed to successfully recover all of my data, I would highly recommend EADR.
The heading says it all really – Steve and Alison provided us with accurate and timely information form the moment they received our damaged HDD. Gave very clear indications of what was likely to happen (did not ‘over promise’) and made it clear that we would only pay if we received the data we needed. Work done very quickly and, thankfully, all that we needed was recovered – we received the recovery disc very quickly. Extremely impressed by their courtesy, integrity and professionalism.