What do our customers say?

100% recommend! I suddenly lost all access to my data on a hardrive. Was kept informed at every stage, and was explained the process and outcomes in a way a non tech person would understand. Very speedy and very happy with the outcome and at an affordable price considering what was being done!

★★★★★ Charlotte Cooper, 5 years ago

My local computer repair shop recommended EADR to me after they had tried but failed to retrieve any of the data from my NAS drive that had become corrupt. It contained our entire collection of digital photos so the content was of enormous sentimental value to us. Steve and Alison were extremely helpful throughout the entire process, from the initial analysis through to the final delivery, keeping me informed at every stage. I had fully prepared myself to losing the data held on the drive; however EADR persevered and managed to recover virtually all of the files. Cannot recommend this company highly enough if you find yourself in a similar position!

★★★★★ Andy Goodall, 5 years ago

Fantastic service from Steve and Alison, highly recommended for data recovery off pretty much anything!

★★★★★ Paul Ramsay, 5 years ago

Can't recommend these guys highly enough - customer of mine with no backups suffered HDD failure. EADR had the data recovered and returned in less than a week and at a really good price!

★★★★★ James McNicol, 5 years ago

I just wanted to say a big thank you to EADR, from the first contact via an email inquiry, the whole process has been fully explained and professionally dealt with. As I look at the retrieved images and video clips, I cried. I can not imagine the pain I would have felt if i had lost my memories of my children. Priceless x . I am so glad my daughter at UEA Norwich, came across EADR. We had tried local PC companies in Leicestershire, who said the images were unretrievable, they suggested I should throw the portable hard drive away. Oh I am so pleased we found EADR. Thank you.Thank you.

★★★★★ Sarah Hoult-ellingworth, 5 years ago

Excellent service from start to finish. Very happy with the end product!

★★★★★ Andrew Ellis, 5 years ago

Very fast turnaround, all of my lost data was recovered in time for my university deadline, with very fast and helpful staff

★★★★★ Daniel Ennis, 5 years ago

Amazing, fast and friendly service!!
I needed files for my A-Level exam after my hard-drive broke just a few days before my deadline. Alison replied to my querie almost immediately and Steve was able to recover everything in just a couple of days so I could still enter my work! 100% recommend!

★★★★★ Jas, 5 years ago

Thanks to Alison & Steve for a fast recovery of my data all done in 6 days especially the photos of our dog as a puppy! Kept up to date with regular e-mails on progress, very pleased would happily recommend.Thank you.

★★★★★ James Connelly, 5 years ago

Great service offered by this company and always friendly to work with.

★★★★★ Matt Williams, 5 years ago

LIFE SAVERS! Amazing service from start to finish. Can't praise EADR enough. They were quick to action my faulty drive and recover all the data onto a new hard drive, with precise communication. Turn around time was very impressive and muchly appreciated. After being recommended and my first hand experience, I wouldn't hesitate to recommend. Thanks again Steve and Alison

★★★★★ Kate Greenaway, 5 years ago

Occasionally one comes across a company that is just brilliant at what they do. EADR is one of these. Dependable, professional, friendly and wizard clever. Whenever one of my clients brings me a drive with the tell-tale tick-of-death or one that just shows up blank, the only option I consider is to get it to EADR. So far, they have a 100% success rate and they do it with kindness and genuine concern. I am sure there are others claiming to be good at data recovery as far as I am concerned these guys are the best!

★★★★★ Martin White, 5 years ago

I had a damaged external hard drive that i thought may have been beyond repair bit EADR managed somehow to recover all of my precious data. Very friendly service. I would highly recommend them.

★★★★★ Graham Halden, 5 years ago

Can’t recommend EADR highly enough. They are professional, efficient and friendly. All data recovered in a couple of days. So pleased. Thankyou.

★★★★★ Claire, 5 years ago

Steve & Alison give real customer service.My hard drive failed local computer shop advised they could solve the problem. 80% recovery of my photos & old radio programmes. Alison keeps in touch via e mail as to progress.Trust your storage problems to EADR. I would use again ,but hope do not have this problem again.Nothing is too much trouble to Steve & Alison.

★★★★★ David Hewitt, 5 years ago

Can’t recommend highly enough - couldn't be happier with the quality of service and experience of dealing with Steve and Alison!

Having discovered my external hard-drive was submerged in an inch of water at the bottom of my bag (owing to a leaking water bottle…ggrrrr) at 4am I got straight onto google, did some research and was lucky enough to come across EADR - I emailed the team and received a response within an hour, which was incredible. Going from complete panic to, ‘there’s a plan’, all due to fantastic customer service.
By 8am that morning my hard drive was in the safe and capable hands of Alison and Steve – from the outset I felt immediately reassured.
They’ve seen it all before – ‘calm in crisis’ doesn’t do them justice.

Their Professionalism, transparency and clarity of information was brilliant and gave me huge confidence that not only my personal data was in the safest place but I was dealing with people that really care about me. 24hrs later as promised, they were able to confirm all data was recoverable, and shared a web link for me to view the information gathered down to an indidual file level, which was amazingly was everything! I couldn’t believe it!

A week after the event I’m just so grateful I came across Alison, Steve and EADR – I’ll be recommending them to everyone.

Thank you again!
Joe

★★★★★ Joe Thomson, 5 years ago

I was provided with the contact details for EADR after I lost the information from a memory stick that i purchased online. it turned out that it may not have been a legitimate memory stick and had become corrupted allowing me to lose valuable work that was very important to me and my business.

EADR were able to find the lost files and transfer it all back onto a new and sound memory stick all within a few days – worth its wait in gold to me for what could have been a disaster !!!

Thank you very much !!!

Would highly recommend.

★★★★★ Melanie jackson, 5 years ago

Huge thanks to Steve and Alison, we thought all was lost when our external drive had failed with years of family photos on it which was a devastating feeling. Alison and Steve from the very start have been helpful, thoughtful, efficient and professional in dealing with our case and were able to retrieve our data for which we are so grateful. Would strongly recommend. Thank you both.

★★★★★ N Deverell, 5 years ago