What do our customers say?

Thanks to Alison & Steve for a fast recovery of my data all done in 6 days especially the photos of our dog as a puppy! Kept up to date with regular e-mails on progress, very pleased would happily recommend.Thank you.

★★★★★ James Connelly, 5 years ago

Great service offered by this company and always friendly to work with.

★★★★★ Matt Williams, 5 years ago

LIFE SAVERS! Amazing service from start to finish. Can't praise EADR enough. They were quick to action my faulty drive and recover all the data onto a new hard drive, with precise communication. Turn around time was very impressive and muchly appreciated. After being recommended and my first hand experience, I wouldn't hesitate to recommend. Thanks again Steve and Alison

★★★★★ Kate Greenaway, 5 years ago

Occasionally one comes across a company that is just brilliant at what they do. EADR is one of these. Dependable, professional, friendly and wizard clever. Whenever one of my clients brings me a drive with the tell-tale tick-of-death or one that just shows up blank, the only option I consider is to get it to EADR. So far, they have a 100% success rate and they do it with kindness and genuine concern. I am sure there are others claiming to be good at data recovery as far as I am concerned these guys are the best!

★★★★★ Martin White, 5 years ago

Can’t recommend EADR highly enough. They are professional, efficient and friendly. All data recovered in a couple of days. So pleased. Thankyou.

★★★★★ Claire, 5 years ago

I had a damaged external hard drive that i thought may have been beyond repair bit EADR managed somehow to recover all of my precious data. Very friendly service. I would highly recommend them.

★★★★★ Graham Halden, 5 years ago

Steve & Alison give real customer service.My hard drive failed local computer shop advised they could solve the problem. 80% recovery of my photos & old radio programmes. Alison keeps in touch via e mail as to progress.Trust your storage problems to EADR. I would use again ,but hope do not have this problem again.Nothing is too much trouble to Steve & Alison.

★★★★★ David Hewitt, 5 years ago

Can’t recommend highly enough - couldn't be happier with the quality of service and experience of dealing with Steve and Alison!

Having discovered my external hard-drive was submerged in an inch of water at the bottom of my bag (owing to a leaking water bottle…ggrrrr) at 4am I got straight onto google, did some research and was lucky enough to come across EADR - I emailed the team and received a response within an hour, which was incredible. Going from complete panic to, ‘there’s a plan’, all due to fantastic customer service.
By 8am that morning my hard drive was in the safe and capable hands of Alison and Steve – from the outset I felt immediately reassured.
They’ve seen it all before – ‘calm in crisis’ doesn’t do them justice.

Their Professionalism, transparency and clarity of information was brilliant and gave me huge confidence that not only my personal data was in the safest place but I was dealing with people that really care about me. 24hrs later as promised, they were able to confirm all data was recoverable, and shared a web link for me to view the information gathered down to an indidual file level, which was amazingly was everything! I couldn’t believe it!

A week after the event I’m just so grateful I came across Alison, Steve and EADR – I’ll be recommending them to everyone.

Thank you again!
Joe

★★★★★ Joe Thomson, 5 years ago

I was provided with the contact details for EADR after I lost the information from a memory stick that i purchased online. it turned out that it may not have been a legitimate memory stick and had become corrupted allowing me to lose valuable work that was very important to me and my business.

EADR were able to find the lost files and transfer it all back onto a new and sound memory stick all within a few days – worth its wait in gold to me for what could have been a disaster !!!

Thank you very much !!!

Would highly recommend.

★★★★★ Melanie jackson, 5 years ago

Huge thanks to Steve and Alison, we thought all was lost when our external drive had failed with years of family photos on it which was a devastating feeling. Alison and Steve from the very start have been helpful, thoughtful, efficient and professional in dealing with our case and were able to retrieve our data for which we are so grateful. Would strongly recommend. Thank you both.

★★★★★ N Deverell, 6 years ago

I had a damaged sd card which had all my holiday photos on and it was unreadable and the lovely people here recovered the data and now I have all my photos back!!communication was excellent by phone and e mail and friendly and all questions answered.very quick turnaround too, less than a week

★★★★★ mrs s akin, 6 years ago

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★★★★★ Karen Fowkes, 6 years ago

We were put in touch with EADR by our local computer shop and I am so glad that we put our damaged external hard drive in their hands!

Everything was explained in detail through out the process with Alison and Steve keeping in constant contact. Fortunately all of our photos and data from over 15 years was recovered. This is an invaluable service that this company provide and I recommend them to anyone in a similar situation.

★★★★★ Jackie Woodcock, 6 years ago

Alison and Steve saved the bacon of a business client of ours who had a hard drive failure. managed to recover most of the data including all the sage accounts files. Steve kept us up-to date thought the process which allowed us to in turn keep our customer informed on the progress of the recovery of their data. Can’t fault EADR and will certainly use again if we have another customer in the same situation.

★★★★★ Daniel Potter, 6 years ago

Brilliantly informative with every step of the recovery. Fully explained the process and was time efficient

★★★★★ Lydia McCudden, 6 years ago

The service I received from initial enquiry to data recovery and courtesy email a few weeks later illustrate the high level of customer service and expertise available at EADR. Would undoubtedly recommend.

★★★★★ Peter Reach, 6 years ago

Five stars are insufficient for this company! When my external hard drive failed I was certain I’d lost 2TB+ of data. None of it was valuable in a commercial sense but, to me, it was priceless: every digital photo/video I’ve ever shot, family history research, music library etc. etc. My first contact with Steve gave me hope that something could be salvaged. In fact, he successfully recovered everything and I cannot ever thank him enough. From beginning to end Steve and Alison kept me updated with progress and have been unfailingly understanding, helpful and professional. I have no hesitation in recommending their services.

★★★★★ Carol Benson, 6 years ago

Having had my laptop looked at by a local repair company they could not recover any of my data but recommended EADR. Following a phone conversation with Steve I dispatched my hard drive on a Friday and over the week-end I was kept up to date by emails on the recovery progress.

By Tuesday of the following week an external hard drive was in the post to me with all of my data recovered. EADR without doubt provided me with great service, advice and kept me up to date every step of the way. I highly recommend them to anyone who needs help in the recovery of lost data.

★★★★★ Alun Devonald, 6 years ago