What do our customers say?

Very happy with my experience. The customer service was excellent, so helpful in recovering my hard drive as quickly as possible. Highly recommend!

★★★★★ Hugo Corbett, 6 years ago

I cannot thank Steve & Alison enough for their professionalism, correspondence and expertise. Happy to recommend them to anyone!

I had been quoted an astronomical figure which would have taken 4 times as long as what it took Steve and Alison to recover pretty much my full cloud drive. I now have all the important photo's of my son since he was born back in my possession along with critical files for my wife's business!

Once again thank you both for your incredible service.
James

★★★★★ James Wainwright, 6 years ago

On the day prior to my assignment submission date for college, i went to upload all my work only to find out that all files had become corrupted! As i think anyone would i began to panic. I put out a plea on facebook to ask if anyone had any solutions to my problem?!

And i am very happy to say that EADRS came to my aid! They managed to recover all my lost work i had done over the past year and got back to me in a couple days!

Couldn't ask for better customer service!

★★★★★ sam messent, 6 years ago

First class service from EADR. Excellent communication, fast turnaround, and the best outcome. All round highly recommended.

★★★★★ Paul Macro, 6 years ago

iMac hard drive was completely inaccessible and I hadn't even heard of time machine. Luckily, EADR managed to recover everything, years of music, photos and videos. Customer service was excellent!

★★★★★ Paul Tranter, 6 years ago

Wow!!!! From start to finish wonderful customer service. I got recommended to Alison and Steve when my daughters hard drive with her GCSE work on got EXTENSIVELY damaged just before her exams. Not only did they somehow managed to recover the files but got the back up flash drives to her school and myself in record time. Cannot thank them and recommend them enough. If I could give 6 starts I would!!!!!!

★★★★★ Tom King, 6 years ago

Having had a complete hard drive meltdown, I’m pleased to say these guys saved our bacon.

They started working on our drives Last Friday and worked over the weekend and had our data recovered and on a memory stick back to us by Monday.

That has saved us hours of imputing and lost invoices, not to mention around 15 years of CAD files.

These guys are amazing.

Thank you so much.

★★★★★ Richard Davis, 6 years ago

My colleague had omitted creating a regular backup of his digital family photos and when the time came for his external HDD to fail he was distraught at the thought of losing 14 years worth of photos of his children growing up.

I was recommended by an IT company in Hull to contact EADR - they suggested that if any one could possibly save the data, this company could.

After a few telephone chats with Alison st EADR, giving further details re: the history of the drive, I mailed them the hardware in the hope they could help.

Within a 4 day turnaround I had a brand new shiny portable HDD containing all the lost files. All 14 years worth of photos recovered.

Needless to say , my colleague was overjoyed and now has all his archive backed up both physically and in the cloud.

Great fast honest and reliable service.

Thank you

★★★★★ Jon Robson (Digital Schools), 6 years ago

Totally saved me!

★★★★★ Carlotta, 6 years ago

After one our clients hybrid disks failed we contacted eadr. The disk contained vital data and would of seriously affected business had it of been lost. Steve and Alison were great, keeping us updated throughout the process. Within a week 100% of the data was returned to us securely and migrated onto a new drive. Excellent service, will be using again in the future for all data recovery needs!

★★★★★ DDBi Innovations, 6 years ago

When my laptop hard drive stopped working a couple of years ago, my local IT company recommended I contact Alison and Steve at EADR. When I thought that all hope was lost, they somehow managed to do the impossible and retrieve all my invaluable data. So, when I experienced problems with my external hard drive a few months ago, EADR were my first and only port of call. Once again, Alison and Steve were simply sensational. The service and data recovery provided were absolutely faultless. I cannot recommend this company highly enough. Thank you so very much.

★★★★★ Anna, 6 years ago

Having been referred to EADR by my local computer shop I received a return call immediately from Alison at EADR who explained the process and pricing for data recovery from my damaged external hard drive.

On deciding to proceed, I was kept fully informed by both Steve and Alison at all stages of the process, with sufficient information provided to enable me to make an informed decision on whether to proceed. Clear explanations were provided at regular intervals. Both the technical and customer service was nothing short of excellent. Having managed to successfully recover all of my data, I would highly recommend EADR.

★★★★★ Brian Smith, 6 years ago

Excellent

★★★★★ K Oldfield, 6 years ago

The heading says it all really – Steve and Alison provided us with accurate and timely information form the moment they received our damaged HDD. Gave very clear indications of what was likely to happen (did not ‘over promise’) and made it clear that we would only pay if we received the data we needed. Work done very quickly and, thankfully, all that we needed was recovered – we received the recovery disc very quickly. Extremely impressed by their courtesy, integrity and professionalism.

★★★★★ Simon Arthur, 6 years ago

My son was finishing a University assignment when his laptop crashed – you can imagine the stress. A local computer Company recommended EADR so I gave them a call, followed their very clear instructions and sent his hard disk to them. They managed to retrieve most of his data (and most importantly his assignment!!!). One happy son and very relieved parents. The service was brilliant and we were kept informed at all times. If you find yourself in such a situation, do not hesitate to call on them.

★★★★★ Jo Newman, 6 years ago

From the start you did a great job of explaining what would be involved in the data recovery process and the potential outcomes and costs. I was happy to move forwards, thanks to your clear and helpful communication. Throughout the job you were regularly in contact providing updates with a detailed diagnosis of the suspected issues with my hard drive. Thanks for delivering an unambiguous and efficient service you were a pleasure to deal with. Thanks again EADR!

★★★★★ MV, 6 years ago

my “lost” data was fully recovered after only a couple of days and I was kept informed at each stage of the process. I have amended my equipment and processes so hopefully will not be in the same situation in the future but I would have no hesitation in recommending the services of eadr.

★★★★★ alan bowers, 6 years ago

Was in fear of losing all my photos of many years but I phoned eadr and they were fantastic – they arranged to pick up my broken down hard drive and emailed me and phoned keeping me updated on everything at each stage…

I cannot praise them enough they are so very friendly…. They retrieved all my photos and videos and posted a memory stick back to me with everything on..

Brilliant service would recommend them to anyone..

Thankyou so much..

★★★★★ Pat Mayhew, 6 years ago