What do our customers say?

Swift, professional, courteous

★★★★★ Chris, 6 years ago

Amazing service

★★★★★ Graham Roberts, 6 years ago

I snapped my USB drive with all of my university work on it, fearing the worst I contacted a local company (PC Repair Leeds) and they put me in contact with EADR. I initially emailed and EADR rang me back very promptly. They asked me what the problem was and then asked for photos to determine if they could help. Upon seeing the photos they were very happy for me to send them the USB drive. EADR kept in touch with me throughout the process and were very quick with getting the data recovered and informing me of the cost. They sent me a break down of all the data they had recovered to make sure that they had recovered everything and informed me of possible problems.

EADR gave me a choice of sending them a new USB drive to have the data recovered or buying a new one off them.

EADR received my broken USB drive on Friday and I received the data on a new USB drive the following Tuesday.

I’m very happy with the service I received and would definitely recommend to other people.

★★★★★ Lucy, 6 years ago

EADR Services were recommended to me by my local computer repair shop when they were not able to recover data from a failed portable hard drive. The service that I received from EADR was excellent throughout. I was kept well informed at every stage of the process with detailed emails and the various options open to me. The end result I am pleased to say was a full recovery of the lost data….. one very happy customer.

★★★★★ Stephen Wilson, 6 years ago

EADR helped me out when I thought I had lost 7 years of work. When other companies said give up they persevered, reassured and solved my problem within 4 days. They kept in constant contact and updated me at every hurdle – could not have asked for more.

★★★★★ Niki Craddock, 6 years ago

Having thought I had lost everything I was greatly relieved when EADR managed to retrieve nearly all the files from my damaged main hard drive.
Big thank you to Alison and Steve for their superb service . They kept me informed of progress throughout
A really first class. Highly recommended.

★★★★★ Chris Holt, 6 years ago

Outstanding service from initial call through to completion of the job, Would highly recommend

★★★★★ shaun pascoe, 6 years ago

Absolutely faultless service and data recovery - simply brilliant.

When my laptop hard drive stopped working a couple of years ago, my local IT company recommended I contact Alison and Steve at EADR. When I thought that all hope was lost, they somehow managed to do the impossible and retrieve all my invaluable data. So, when I experienced problems with my external hard drive a few months ago, EADR were my first and only port of call. Once again, Alison and Steve were simply sensational. The service and data recovery provided were absolutely faultless. I cannot recommend this company highly enough. Thank you so very much.

★★★★★ A K, 6 years ago

Excellent service. Friendly, transparent, efficient and effective. Pricy, for sure - but better than losing valuable data. Recommended for when the proverbial truly hits the fan.

★★★★★ James Lowen Wildlife, 6 years ago

Quite astounding service with files recovered from a broken flash drive in 24 hours and back to me via Dropbox. Very impressed indeed with both quality of service and the cost, thank you!

★★★★★ Mike Whitehouse, 6 years ago

I write to suggest East Anglian Data Recovery Services (EA) is a great firm! My story is ... my laptop suddenly failed to read my hard-drive leaving my stumped. As a self-employed person my laptop is vital to me. I called into my supplier (in Harrogate) who advised me that I needed a replacement hard-drive. I had backed up the laptop, unfortunately not realising that it was already partly faulty and therefore had not backed up everything. The long and short of it was that my supplier said my last resort would be to ask EA if they could extract the remaining data from the faulty hard-drive. Following very efficient service, phone calls, texts and emails as well as the best postal service available, everything was back up and running within a week. Very grateful to EA as a company especially Alison and Steve with whom I dealt with directly. Fantastic. Not cheap, but cheaper than losing work! Well done, thank you. Stephen.Chatterton, Northallerton.

★★★★★ Stephen Chatterton, 6 years ago

Outstanding service.We send all hard drives when we deem that we can not recover them ourselves. The service and communications from Alison and her team are fantastic. It's great to have a level up to send our products thanks

★★★★★ Crosshaven Computers, 6 years ago

What a fantastic service I received from East Anglian Data Recovery Services. From start to finish they kept me informed of every step. Recovered all the data from my daughters hard drive after her computer had been dropped by my wife, saving both of us lots of aggravation. All my daughters uni work and Forest Schools learning on the hard drive all very important to her and irreplaceable. Thank you Alison and Steve for your wonderful service, well worth every penny. Would recommend this service to anyone who needs data recovered

★★★★★ Graham Chittock, 6 years ago

Very professional from start to finish, wouldn't hesitate in recommending Steve and Alison!

★★★★★ Si Marsh, 6 years ago

Phenomenal service from start to finish! Was kept up to date throughout the entire process from sending my device to receiving my new hard drive. Managed to recover everything from my broken one which was amazing! Would highly recommend to anyone in need of a data recovery service. Thanks Steven and Alison!

★★★★★ Daniel Thomson, 6 years ago

None can surpass the expertise and professionalism of Steve and Alison. HDD became damaged following a fall and Steve brought important files back to life again after considerable effort. Our business would have been dramatically affected without their help. Keep up the great work you guys.

★★★★★ Penny Stanyon, 6 years ago

The service I given from AEDR was 1st class, very efficient and prompt. They managed to recover all my data from the HDD that I had dropped and could no longer access. I would recommend them for the highest quality service.

★★★★★ Stephen Pavey, 6 years ago

Great experience so far - EADR will be getting my repeat business from now on. Thanks

★★★★★ Sam James, 6 years ago